This situation can occur when your account registration email is different from the email registered to receive the Candidate ID number and test room details (in the registration form). If you used the email used in the registration form when clicking on the link instead of your account registration email, it can lead to a login error.  

To resolve this, please log in with your account registration email to download and print your test admission ticket. 

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In Vietnam, the TOPIK test schedule for each test will be published on the TOPIK homepage of IIG Vietnam. You can visit the website at https://online.iigvietnam.com/vi. The schedule will be posted along with a detailed test notice before the registration period begins. 
You can also visit www.topik.go.kr, which is the TOPIK homepage in Korea. This website provides the full-year exam schedule, allowing you to plan accordingly and stay informed about upcoming test dates.

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- You must bring the original document that you used to register for the exam. It could be your ID card, Citizen ID card, or Passport. It is essential that the information on the document matches the registration information you provided. If there is any discrepancy between the registration details and the documents brought, you will not be allowed to take the test, and the test fee will not be refunded.
- It is important to review and comply with the "Regulations on ID documents and photo," which can be found at the following link: https://online.iigvietnam.com/en/news/quy-dinh-ve-giay-to-tuy-than-anh-the-ky-thi-topik/. If the identity documents and photos are not valid according to these regulations, you will not be permitted to take the test, and the test fee will not be refunded.

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