Frequently Asked Questions

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What documents do I need to bring on the test date?

- You must bring the original document that you used to register for the exam. It could be your ID card, Citizen ID card, or Passport. It is essential that the information on the document matches the registration information you provided. If there is any discrepancy between the registration details and the documents brought, you will not be allowed to take the test, and the test fee will not be refunded.
- It is important to review and comply with the "Regulations on ID documents and photo," which can be found at the following link: https://online.iigvietnam.com/en/news/quy-dinh-ve-giay-to-tuy-than-anh-the-ky-thi-topik/. If the identity documents and photos are not valid according to these regulations, you will not be permitted to take the test, and the test fee will not be refunded.

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Questions on the same topic

  • For Vietnamese Candidates:

- Write your full name in Vietnamese without accents.

- Ensure consistency with the information on the identification document used for registration and the exam.

- Do not include any self-given or informal names.

  • For Foreign Candidates: Write your full name in English as it appears on your passport.

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You need to be present at the correct test room at least 30 minutes before the announced test time. It's important to note that if after this point of time, entry into the test room will not be permitted.

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- Electronic devices: This includes mobile phones, digital cameras, MP3 players, electronic dictionaries, pens with cameras, electronic calculators, smart watches, Bluetooth headsets, or any other electronic devices. If you have any prohibited devices with you, you must turn off the sound, disable all power and alarm modes, and submit them to the proctor before the start of the test. If the proctor discovers prohibited items in your bag or if any submitted electronic devices make sounds during the test, such candidates will be handled according to the regulations of the test room.
- Drinks: Except for water, candidates are not allowed to bring any other drinks into the test room. However, if you choose to bring water, please ensure it is in a transparent plastic bottle without any labels, symbols, or characters. 

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