Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What should I do if I entered the wrong personal information during registration and payment?
If you wish to edit your personal information after succesfully registering for the test, there are two options available:
1. Contact our hotline at 1900636929 no later than three weeks before the test date for guidance and support.
OR
2. Send the information that needs correcting to info@iigvietnam.edu.vn using your registered email. Additionally, please attach a photo confirming successful registration and an image of the identification document used during the registration process. Candidates are advised to carefully review the regulations regarding information adjustments. For more information on the specific cases, please refer to the following link: https://online.iigvietnam.com/en/news/quy-dinh-ve-dieu-chinh-thong-tin-thi-sinh-du-thi-bai-thi-topik/
Questions on the same topic
- Electronic devices: This includes mobile phones, digital cameras, MP3 players, electronic dictionaries, pens with cameras, electronic calculators, smart watches, Bluetooth headsets, or any other electronic devices. If you have any prohibited devices with you, you must turn off the sound, disable all power and alarm modes, and submit them to the proctor before the start of the test. If the proctor discovers prohibited items in your bag or if any submitted electronic devices make sounds during the test, such candidates will be handled according to the regulations of the test room.
- Drinks: Except for water, candidates are not allowed to bring any other drinks into the test room. However, if you choose to bring water, please ensure it is in a transparent plastic bottle without any labels, symbols, or characters.
- When answering multiple-choice questions (listening and reading sections), candidates should use the thick side of the double-sided pen and mark "●" on the corresponding number. If answers need to be changed, use correction tape and completely cover the incorrect answer so it is not visible.
- When answering writing questions, candidates should write their answer only within the given space using the thin side of the double-sided pen. Answers written outside the given space or in other positions will not be scored. To correct answers, candidates may draw two lines over the incorrect answer or use correction tape. If a correction tape is needed, quietly raise your hand and ask the proctor.
Starting from the 89th TOPIK, it is now possible to register for both TOPIK I and TOPIK II tests using a single account.
