Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What should I do if I entered the wrong personal information during registration and payment?
If you wish to edit your personal information after succesfully registering for the test, there are two options available:
1. Contact our hotline at 1900636929 no later than three weeks before the test date for guidance and support.
OR
2. Send the information that needs correcting to info@iigvietnam.edu.vn using your registered email. Additionally, please attach a photo confirming successful registration and an image of the identification document used during the registration process. Candidates are advised to carefully review the regulations regarding information adjustments. For more information on the specific cases, please refer to the following link: https://online.iigvietnam.com/en/news/quy-dinh-ve-dieu-chinh-thong-tin-thi-sinh-du-thi-bai-thi-topik/
Questions on the same topic
- TOPIK I Test: You will receive a Score Certificate if you achieve a total score of over 80 points.
- TOPIK II Test: You will receive a Score Certificate if you achieve a total score of over 120 points.
To obtain your Score Certificate, you can access the TOPIK homepage (www.topik.go.kr) in the "Score Certificate" section. There, you can look up your results and print the certificate if you meet the score requirements.
Your candidate ID number will be sent to you via email, typically at least 2 weeks before the scheduled exam date.
- Email account registration: This email is used to log in to the TOPIK registration system and check the registration details. It is also used to access and print the contest ticket.
- Email registration for receiving the Candidate ID number and test room details (in the registration form): This email is used to receive email notifications of successful payment and the Candidate ID number and test room details from the system.
If the candidate's account registration email is different from the email registered to receive the Candidate ID number and test room details, they can print the test admission using either of the following methods:
Method 1: Access the link https://online.iigvietnam.com
- Log in to your account using your account registration email.
- Click on your personal account name in the website menu bar.
- Find the section "Test registration history" and click "Print test admission ticket."
Method 2:
- Access the email registered to receive the Candidate ID number and test room details.
- Click on the link provided in the email to print the test admission ticket.
- Log in with the account registration email.
- Click on your personal account name in the website menu bar.
- Find the section "Test registration history " and click " Print test admission ticket."
- Follow the instructions to print the test admission ticket.
