Candidates are generally not eligible for a refund of the test fee, and changes or cancellations of the registered test schedule are not permitted, except in cases of force majeure. It is important to review the specific information regarding the change, cancellation, and refund policy, which can be found at this link: https://online.iigvietnam.com/en/news/chinh-sach-va-dieu-khoan-thanh-toan-bai-thi-topik/.
Please note that on the day of the test, if a candidate violates any of the following conditions, they will not be allowed to take the exam and the exam fee will not be refunded:
- Failure to bring valid identification documents or bringing invalid identification documents.
- The first and last name on the identification document does not match those on the test admission form. 
- The test admission form lacks a photo or cannot prove that the candidate is the registered person.
- Furthermore, candidates who are currently under disciplinary action or suspension from taking the TOPIK test but still register for the test will not be eligible for a refund of the test fee.

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The TOPIK test does not provide physical score certificates. After the results are announced, you can access the TOPIK homepage and go to the "Score Certificate" section to print your Score Certificate for free. Please note that you can only print the certificate and cannot save the digital copy of the certificate.

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To track the status of your application file and check the completion of your registration, please follow these steps:
- Access the system at https://online.iigvietnam.com/.
- Log in to your account using your credentials.
- Click on your personal account name located on the website menu bar.
- Look for the section titled "Test Registration History" and click on "TOPIK Tests."
Here, you will be able to track and monitor your entries, keeping you updated on the status of your registration.

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