Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What if the payment fails, but the money is deducted from my account?
Please contact IIG Vietnam at Hotline 1900 636 929 to verify the status of your test fee. Our team will assist you in identifying the exact step at which the payment was suspended.
If the payment failure is due to an error from the bank, we recommend contacting your bank directly for assistance with refunding the fee. They will guide you through the necessary process to resolve the issue.
Questions on the same topic
1. Wrong information that can be adjusted:
- One incorrect element in personal information (e.g., missing characters in middle name, in month of birth, etc.)
- One incorrect element in personal information (e.g., misspelling in middle name, in month of birth, etc.)
=> You are still allowed to participate in the exam. You should contact the test room proctor, who will provide further instructions on how to proceed.
…
If you wish to edit your personal information after succesfully registering for the test, there are two options available:
1. Contact our hotline at 1900636929 no later than three weeks before the test date for guidance and support..
OR
2. Send the information that needs correcting to info@iigvietnam.edu.vn using your registered email. Additionally, please attach a photo confirming successful registration and an image of the identification document used during the registration process. Candidates are advised to carefully review the regulations regarding information adjustments. For more information on the specific cases, please refer to the following link: https://online.iigvietnam.com/en/news/quy-dinh-ve-dieu-chinh-thong-tin-thi-sinh-du-thi-bai-thi-topik/
The fee for TOPIK I is 550,000 VNĐ per test.
The fee for TOPIK II is 770,000 VNĐ per test.
If you register for both TOPIK I and TOPIK II, the total fee is 1,320,000 VNĐ.
