Frequently Asked Questions

Contact us for further support!

We are available via hotline 1900 636929.

What items are candidates allowed to bring into the exam room during the TOEFL iBT test?

- Confirmation Ticket
- Valid identification documents that are used for exam registration

Was this answer helpful to you? 0 0 3470

Questions on the same topic

If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport and the Letter of Authorization in order to obtain the Score Certificates.

View details

To request an e-invoice, candidates must select this service during the online test registration process.
Please note: It is not possible to request an invoice after the registration has been successfully completed.

View details

On the day of the TOEFL iBT test, please make sure to:
- Arrive at the test venue at least 30 minutes before the designated check-in time.
- Bring your confirmation ticket and a valid ID document, such as an ID card, Citizen ID card, or Passport, to complete the test entry process.
Keep in mind that there must be a minimum of 12 days between each attempt of the test.

View details