Frequently Asked Questions

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How can I request an electronic invoice for the test fee?

To request an e-invoice, candidates must select this service during the online test registration process.
Please note: It is not possible to request an invoice after the registration has been successfully completed.

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To register for the TOEFL ITP Computer-based Test, please follow these steps:
Step 1: Visit online.iigvietnam.com and Log in or Create an account.
Step 2: Select “Test Registration”, choose “English Tests”, and then select the TOEFL ITP Computer-based Test.
Step 3: Enter the required information as instructed, including personal information, test registration details, and any additional services if you have.
Step 4: Review and confirm your test registration information.
Step 5: Check the test fee based on the occupation you registered. Students are eligible for discounted fees.
Step 6: Confirm and complete the online payment following the instructions provided.
Step 7: Once payment is successful, the registration system will display your payment and test information and  a confirmation email will be sent to your registered email address.
Step 8: Wait for your application to be reviewed and approved by IIG Vietnam.
For detailed instructions on test registration for the TOEFL ITP Computer-based Test, please refer to: https://online.iigvietnam.com/news/huong-dan-dang-ky-thi-cac-bai-thi-tieng-anh-tin-hoc-moi-nhat/

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IIG Vietnam provides certified copies of the Score Certificate and sends them to the candidate's requesting organization. Candidates will not receive certified copies of the Score Certificate. Each certified copy can be dispatched exclusively to a single address. If needed, candidates can request multiple certified copies to send to different addresses.
To use this service, candidates should visit the IIG Vietnam office at least 14 days before the Score Certificate's expiration date and provide the following:
- The original ID card/Citizen ID card used for test registration.
- A photocopy of the TOEFL ITP Score Certificate 
- A fee of 120,000 VND per copy.
- Score Certificate delivery fee
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.. 
- Copies will be sent to the desinated organization approximately 2 weeks after the request.

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- Online test scores are typically available 4 to 8 days after the test date, accessible through your registered account.
- The official score report will be sent to your registered address, usually within 6 to 8 weeks, depending on your geographical location.
- During the registration, you can choose to send your scores to up to 4 schools for free. 

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