Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
How can I request an electronic invoice for the test fee?
To request an e-invoice, candidates must select this service during the online test registration process.
Please note: It is not possible to request an invoice after the registration has been successfully completed.
Questions on the same topic
- Candidates can collect their Score Certificates after 3 working days (for the Hanoi office) or 5 working days (for the HCM City and Da Nang offices), excluding Saturdays, Sundays, and holidays.
- You should request for the service at the time of exam registration or at least two working days before your exam date.
- There is a fee of 210,000 VND for this service.
The results of English tests (TOEIC, TOEFL ITP, etc.) are confidential information. Therefore, candidates are requested to check their official scores upon receiving the printed certificate.
- TOEIC Listening & Reading Score Certificates are available at IIG Vietnam Hanoi office after 5 working days (excluding Saturdays, Sundays and holidays)
- TOEIC Listening & Reading Score Certificates are available at IIG Vietnam HCM and Da Nang offices, other Test Sites/units after 7 - 10 working days (excluding Saturdays, Sundays and public holidays)
- TOEIC Speaking & Writing Score Certificates are available at IIG Vietnam Hanoi office is after 16 days (excluding public holidays)
- TOEIC Speaking & Writing Score Certificates are available at IIG Vietnam HCM and Da Nang branches and other Test Sites/units after 3 weeks (excluding public holidays)
- If candidates choose to have their Score Certificates delivered via postal mail, please allow for an additional 3 to 4 working days (Saturdays, Sundays, and public holidays excluded) for the delivery.
