Frequently Asked Questions

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We are available via hotline 1900 636929.

How can I request an electronic invoice for the test fee?

To request an e-invoice, candidates must select this service during the online test registration process.
Please note: It is not possible to request an invoice after the registration has been successfully completed.

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The results of English tests (TOEIC, TOEFL ITP, etc.) are confidential information. Therefore, candidates are requested to check their official scores upon receiving the printed certificate.

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- Candidates can collect their Score Certificates after 3 working days (for the Hanoi office) or 5 working days (for the HCM City and Da Nang offices), excluding Saturdays, Sundays, and public holidays.
- You should request for the service at the time of exam registration or at least two working days before your exam date.
- There is a fee of 210,000 VND for this service.

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For the TOEIC test, there must be a minimum of five working days between the candidate's previous test and the next test, excluding Saturdays, Sundays, and holidays.

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