Frequently Asked Questions
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Can I get a refund for the test fee or change/cancel my registered test schedule?
Candidates are generally not eligible for a refund of the test fee, and changes or cancellations of the registered test schedule are not permitted, except in cases of force majeure. It is important to review the specific information regarding the change, cancellation, and refund policy, which can be found at this link: https://online.iigvietnam.com/en/news/chinh-sach-va-dieu-khoan-thanh-toan-bai-thi-topik/.
Please note that on the day of the test, if a candidate violates any of the following conditions, they will not be allowed to take the exam and the exam fee will not be refunded:
- Failure to bring valid identification documents or bringing invalid identification documents.
- The first and last name on the identification document does not match those on the test admission form.
- The test admission form lacks a photo or cannot prove that the candidate is the registered person.
- Furthermore, candidates who are currently under disciplinary action or suspension from taking the TOPIK test but still register for the test will not be eligible for a refund of the test fee.
Questions on the same topic
- To register for the exam, you need to create an account on the online registration page of IIG Vietnam at topik.iigvietnam.com and complete the application form by carefully following the provided instructions.
- To complete the registration process, you must make the payment within 30 minutes after submitting the information and reaching the payment page. After this time, if the payment is not made, you will need to restart the registration process.
- Registration is only available during the specified registration period. Once the registration deadline expires or the system reaches the maximum number of candidates, the registration portal will be closed, and additional registrations will not be possible.
- It is important to fill in all the required fields correctly and thoroughly on the online registration page. Follow the instructions to upload a 3×4cm photo and provide identification documents as specified. You are responsible for the accuracy of the information provided, and any violations will be subject to the relevant regulations.
- TOPIK I Test: You will receive a Score Certificate if you achieve a total score of over 80 points.
- TOPIK II Test: You will receive a Score Certificate if you achieve a total score of over 120 points.
To obtain your Score Certificate, you can access the TOPIK homepage (www.topik.go.kr) in the "Score Certificate" section. There, you can look up your results and print the certificate if you meet the score requirements.
This situation can occur when your account registration email is different from the email registered to receive the Candidate ID number and test room details (in the registration form). If you used the email used in the registration form when clicking on the link instead of your account registration email, it can lead to a login error.
To resolve this, please log in with your account registration email to download and print your test admission ticket.
