Frequently Asked Questions
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We are available via hotline 1900 636929.
Can I get a refund for the test fee or change/cancel my registered test schedule?
Candidates are generally not eligible for a refund of the test fee, and changes or cancellations of the registered test schedule are not permitted, except in cases of force majeure. It is important to review the specific information regarding the change, cancellation, and refund policy, which can be found at this link: https://online.iigvietnam.com/en/news/chinh-sach-va-dieu-khoan-thanh-toan-bai-thi-topik/.
Please note that on the day of the test, if a candidate violates any of the following conditions, they will not be allowed to take the exam and the exam fee will not be refunded:
- Failure to bring valid identification documents or bringing invalid identification documents.
- The first and last name on the identification document does not match those on the test admission form.
- The test admission form lacks a photo or cannot prove that the candidate is the registered person.
- Furthermore, candidates who are currently under disciplinary action or suspension from taking the TOPIK test but still register for the test will not be eligible for a refund of the test fee.
Questions on the same topic
TOPIK does not provide a separate draft paper for candidates. However, candidates can use the blank spaces in the question booklet to draft their responses if needed.
To request an e-invoice, candidates must select this service during the online test registration process.
Please note: It is not possible to request an invoice after the registration has been successfully completed.
Test scores are typically available within 20 to 30 days after the exam date. You can check your results and print your online score certificate by logging in to the website: www.topik.go.kr.
