Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
I received an email with the Candidate ID number and test room details. However, when I clicked on the link in the email to print the test admission ticket, the screen prompted me to log in to the account. After logging in, I couldn't see the registration history to print the test admission ticket.
This situation can occur when your account registration email is different from the email registered to receive the Candidate ID number and test room details (in the registration form). If you used the email used in the registration form when clicking on the link instead of your account registration email, it can lead to a login error.
To resolve this, please log in with your account registration email to download and print your test admission ticket.
Questions on the same topic
Candidates can make their payment online when registering for the TOPIK exam using the VN Pay payment portal. Payment options include scanning QR codes, ATM cards, MasterCard, and Visa.
You are permitted to bring valid identification documents and correction tape into the test room. All electronic devices must be turned off and submitted to the invigilator. All other personal belongings should be placed in a bag and stored in the assigned area before the start of the first test section.
During the TOPIK test, you will be provided with a double-sided pen to complete the test.
Information regarding your candidate ID number and test room will be communicated to you via email at least 2 weeks before the test date. It is important that you check your email, including the spam folder, to ensure that you receive this notification. In the event that you do not receive any emails before the specified deadline, please reach out to us for assistance. You can contact our hotline at 1900 636 929 or send an email to info@iigvietnam.edu.vn (available from Monday to Saturday, 8:00 AM to 12:00 PM, and Monday to Friday, 1:30 PM to 5:30 PM).
- To print the test admission form, you have two options:
1, Follow the instructions provided in the email titled "Your Candidate ID Number and Test Room Information" to print the test admission form.
2, Access the system at https://online.iigvietnam.com/, log in to your account, click on your personal account name in the website menu bar, navigate to "Test registration history," and select "Print the test admission form."
Please note that it is essential to print and bring the test admission form on the day of the test. When printing, ensure that it is in color, on A4 paper size, and in portrait orientation.
