Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What time do I need to be present at the test room?
You need to be present at the correct test room at least 30 minutes before the announced test time. It's important to note that if after this point of time, entry into the test room will not be permitted.
Questions on the same topic
This situation can occur when your account registration email is different from the email registered to receive the Candidate ID number and test room details (in the registration form). If you used the email used in the registration form when clicking on the link instead of your account registration email, it can lead to a login error.
To resolve this, please log in with your account registration email to download and print your test admission ticket.
- If the information on your Score Certificate does not match the details you provided during registration, you can request corrections. However, please note that corrections will not be supported in cases where the errors are a result of incorrect information provided by the candidate.
- You have a 4-week window, starting from the date the results are announced, to notify IIG Vietnam and request corrections.
- To take the TOPIK exam, candidates must present their original ID card, Citizen ID card, or Passport - the same document used for exam registration. It is crucial to ensure that the information on these identification documents matches the details provided during registration.
- Failure to do so will result in disqualification from the exam, and the exam fee will not be refunded. Please ensure that your identification documents and the photo on your candidate profile comply with the "Regulations on ID documents and photo".
