Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What time do I need to be present at the test room?
You need to be present at the correct test room at least 30 minutes before the announced test time. It's important to note that if after this point of time, entry into the test room will not be permitted.
Questions on the same topic
To request an e-invoice, candidates must select this service during the online test registration process.
Please note: It is not possible to request an invoice after the registration has been successfully completed.
- It's important for candidates to be punctual and present in the exam room at least 30 minutes before the scheduled exam time. After this deadline, candidates will not be allowed to enter the exam room.
- The exam durations vary for TOPIK I and TOPIK II, as follows:
+ TOPIK I: 100 minutes and includes 70 questions (40 Reading Comprehension questions and 30 Listening Comprehension questions).
+ TOPIK II: 180 minutes and includes 104 questions (50 Reading Comprehension questions, 50 Listening Comprehension questions, and 4 writing questions).
Candidates are generally not eligible for a refund of the test fee, and changes or cancellations of the registered test schedule are not permitted, except in cases of force majeure. It is important to review the specific information regarding the change, cancellation, and refund policy, which can be found at this link: https://online.iigvietnam.com/en/news/chinh-sach-va-dieu-khoan-thanh-toan-bai-thi-topik/.
Please note that on the day of the test, if a candidate violates any of the following conditions, they will not be allowed to take the exam and the exam fee will not be refunded:
- Failure to bring valid identification documents or bringing invalid identification documents.
- The first and last name on the identification document does not match those on the test admission form.
- The test admission form lacks a photo or cannot prove that the candidate is the registered person.
- Furthermore, candidates who are currently under disciplinary action or suspension from taking the TOPIK test but still register for the test will not be eligible for a refund of the test fee.
