Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What time do I need to be present at the test room?
You need to be present at the correct test room at least 30 minutes before the announced test time. It's important to note that if after this point of time, entry into the test room will not be permitted.
Questions on the same topic
Please contact IIG Vietnam at Hotline 1900 636 929 to verify the status of your test fee. Our team will assist you in identifying the exact step at which the payment was suspended.
If the payment failure is due to an error from the bank, we recommend contacting your bank directly for assistance with refunding the fee. They will guide you through the necessary process to resolve the issue.
Test results are usually available about 20–30 days after the test date and will be announced when the registration portal opens. Candidates can visit the website www.topik.go.kr to check their results and print their online score reports.
Information regarding your candidate ID number and test room will be communicated to you via email at least 2 weeks before the test date. It is important that you check your email, including the spam folder, to ensure that you receive this notification. In the event that you do not receive any emails before the specified deadline, please reach out to us for assistance. You can contact our hotline at 1900 636 929 or send an email to info@iigvietnam.edu.vn (available from Monday to Saturday, 8:00 AM to 12:00 PM, and Monday to Friday, 1:30 PM to 5:30 PM).
- To print the test admission form, you have two options:
1, Follow the instructions provided in the email titled "Your Candidate ID Number and Test Room Information" to print the test admission form.
2, Access the system at https://online.iigvietnam.com/, log in to your account, click on your personal account name in the website menu bar, navigate to "Test registration history," and select "Print the test admission form."
Please note that it is essential to print and bring the test admission form on the day of the test. When printing, ensure that it is in color, on A4 paper size, and in portrait orientation.
