Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
Where can I find IIG Vietnam offices?
You can locate IIG Vietnam at the following addresses:
- Hanoi Office:
3rd floor, Trung Yen Plaza, 01 Trung Hoa, Cau Giay Dist, Hanoi
- Ho Chi Minh City Office:
1st Floor, Tower 1, The Sun Avenue Building, No. 28 Mai Chi Tho, An Phu Ward, Thu Duc, HCM City
- Da Nang Office:
19 Hoang Van Thu, Hai Chau Dist, Da Nang
Questions on the same topic
If you happen to misplace your Admission Ticket before the scheduled test date, you can request a reissuance by visiting the Registration Counter at IIG Vietnam. Keep in mind that you need to do this in person and provide your original ID card, Citizen ID card, or Passport for verification.
- Institutions make request by sending a soft copy of the signed and stamped Letter of Enquiry on Result Verification with enclosed list of candidates to haukiem@iigvietnam.edu.vn; hard copy is to be sent to IIG Verification Department at 75 Giang Van Minh, Ba Dinh, Ha Noi;
- The Result Verification response time should not exceed 5 working days. IIG Vietnam will respond via an official letter sent via email, and the hard copy will also be sent to the institution through postal mail.
On the day of the TOEFL iBT test, please make sure to:
- Arrive at the test venue at least 30 minutes before the designated check-in time.
- Bring your confirmation ticket and a valid ID document, such as an ID card, Citizen ID card, or Passport, to complete the test entry process.
Keep in mind that there must be a minimum of 12 days between each attempt of the test.
