Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
Where can I find IIG Vietnam offices?
'You can locate IIG Vietnam at the following addresses:
- Hanoi Office:
3rd Floor, Trung Yen Plaza, 01 Trung Hoa Street, Yen Hoa Ward, Hanoi
- Ho Chi Minh City Office:
1st Floor, Tower 1, The Sun Avenue Building, 28 Mai Chi Tho Street, Binh Trung Ward, Ho Chi Minh City
- Da Nang Office:
161 Nui Thanh Street, Hoa Cuong Ward, Da Nang
Questions on the same topic
For the TOEFL ITP test, there must be a minimum of 5 working days between the candidate's previous test and the next test, excluding Saturdays, Sundays, and holidays.
If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport and the Letter of Authorization in order to obtain the Score Certificates.
Candidates have the option to register for express delivery service to have their test results sent to their home address. Please arrange this service on your exam day and discuss the details directly with the Exam Supervisor. Please note that additional courier services will not be available after the test date.
