Frequently Asked Questions

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How can I register for the TOEFL ITP test at IIG Vietnam?

To register for the TOEFL ITP Test, please follow these steps:
Step 1: Access the registration portal https://registration.iigvietnam.com/ and log in/register an account.
Step 2: Select "Test Registration", upload images of your identification documents and a 3x4 portrait photo.
Step 3: Enter your contact information, then in the "English Tests" section, select your desired exam and then click on "Continue".
Step 4: In the "Select exam schedule" section, select "Exam area", "Exam date" and additional services if needed.
Step 5: Check the test fee based on the occupation you have registered.
Step 6: Confirm payment and proceed with the online payment as instructed.
Step 7: After successful payment, the registration portal will display both payment details and test registration information, and the same information will also be sent to your registered email.
Step 8: Wait for the application to be reviewed and approved by IIG Vietnam.
Candidates please refer to the detailed English test registration guide here: https://online.iigvietnam.com/en/news/huong-dan-dang-ky-thi-cac-bai-thi-tieng-anh-tin-hoc-moi-nhat/ 

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- Each candidate receives a TOEIC Certificate of Achievement only once for each test.
- To be eligible for the certificate, candidates must complete the certificate request process at least 14 days and  achieve a minimum score of 460 before the Score Report expires.
- To request a Certificate of Achievement, candidates should visit the IIG Vietnam Office and provide the following:
1. Original ID card/Citizen ID card used for exam registration.
2. One photocopy of the Score Certificate.
3. A issuance fee of 280,000 VND.
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.
- The processing time for issuance is 10 working days at IIG Hanoi office and 15 working days at IIG HCM and Da Nang offices.

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IIG Vietnam provides certified copies of the Score Certificate and sends them to the candidate's requesting organization. Candidates will not receive certified copies of the Score Certificate. Each certified copy can be dispatched exclusively to a single address. If needed, candidates can request multiple certified copies to send to different addresses.
To request a certified copy of the Score Certificate, certain conditions must be met: (1) the TOEIC Score Certificate should still be valid; (2) candidates should initiate the request process at least 14 days before the Score Certificate's expiration date; and (3) the original TOEIC score must be 200 or higher. 
To complete the request, candidates should visit the IIG Vietnam Office and provide the following:
- The original ID card/Citizen ID card used for test registration.
- A 3x4 ID photo similar to the one on the issued Score Certificate (For paper-based TOEIC tests registered in person at IIG Vietnam office before 21/04/2025).
- A photocopy of the TOEIC Score Certificate (if the original Score Certificate is lost, a photocopy of the ID card/Citizen ID card must be provided).
- A fee of 120,000 VND per copy.
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.. 
- Copies will be sent to the desinated organization approximately 2 weeks after the request.

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- Candidates can collect their Score Certificates after 3 working days (for the Hanoi office) or 5 working days (for the HCM City and Da Nang offices), excluding Saturdays, Sundays, and public holidays.
- You should request for the service at the time of exam registration or at least two working days before your exam date.
- There is a fee of 210,000 VND for this service.

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