Frequently Asked Questions

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How can I register for the TOEFL ITP test at IIG Vietnam?

To register for the TOEFL ITP Computer-based Test, please follow these steps:
Step 1: Visit online.iigvietnam.com and Log in or Create an account.
Step 2: Select “Test Registration”, choose “English Tests”, and then select the TOEFL ITP Computer-based Test.
Step 3: Enter the required information as instructed, including personal information, test registration details, and any additional services if you have.
Step 4: Review and confirm your test registration information.
Step 5: Check the test fee based on the occupation you registered. Students are eligible for discounted fees.
Step 6: Confirm and complete the online payment following the instructions provided.
Step 7: Once payment is successful, the registration system will display your payment and test information and  a confirmation email will be sent to your registered email address.
Step 8: Wait for your application to be reviewed and approved by IIG Vietnam.
For detailed instructions on test registration for the TOEFL ITP Computer-based Test, please refer to: https://online.iigvietnam.com/news/huong-dan-dang-ky-thi-cac-bai-thi-tieng-anh-tin-hoc-moi-nhat/

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Procedure for Post-Test Verification Requests

Important Note

The post-test verification service applies only to certificates that remain valid in accordance with ETS or Certiport regulations.

Customers may submit a verification request using one of the following methods:

1. Submission of Hard Copies

Please submit a signed and stamped official letter of request, along with a printed list of test takers whose test results require verification, to:

Post-Test Verification Division – IIG Vietnam
No. 217 Quan Hoa Street, Nghia Do Ward, Hanoi

2. Submission via Email

Please email a scanned copy of the signed and stamped official request letter, along with an Excel file including a list of test takers whose test results require verification, to: haukiem@iigvietnam.edu.vn

Processing Time and Result Format

  • Processing time: Within 07 working days from receipt of a valid verification request.
  • Result form: An official letter of verification result issued by IIG Vietnam will be:
    • sent to  the organization’s registered email address; and
    • delivered in hard copy to the registered address by post.

For further information or assistance, please contact:

  • Phone: (+84) 24 3773 2411 – Ext. 153
  • Email: haukiem@iigvietnam.edu.vn

Download the Post-Test Verification Request Form: [HERE] 

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To register for the TOEIC Speaking & Writing test, please follow the steps below:
Step 1: Visit online.iigvietnam.com and log in or create a new account.
Step 2: Go to “Register for a Test”, select “English Tests”, then choose TOEIC Speaking & Writing.
Step 3: Enter your personal information, including your personal details, test details, and select any optional services, if needed.
Step 4: Review and confirm your test registration information.
Step 5: Confirm and complete your online payment by following the instructions provided.
Step 6: Once your payment is successful, the system will display your payment confirmation and test registration information, and a confirmation email will be sent to your registered email address.
Step 7: Wait for your application to be reviewed and approved by IIG Vietnam.
For full instructions on how to register for the TOEIC Speaking & Writing test online, please visit:
https://online.iigvietnam.com/news/huong-dan-dang-ky-thi-toeic-toefl-truc-tuyen/

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- If you registered online via IIG Vietnam website: Once your application is approved, any test cancellation request must be submitted through the online registration system at least five (05) working days before the test date (excluding Sundays and public holidays), in accordance with the instructions provided in the corresponding registration guideline.
- If you cancel your exam on time, you'll receive a 50% refund of the exam fee. There will be no refund for candidates who miss the exam on the scheduled day.
- If you registered at another test site or agency, contact the test site or agency directly for assistance with canceling the exam schedule.

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