FAQ

시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.

How can I register for the TOEFL ITP test at IIG Vietnam?

To register for the exam, follow these steps:
- Visit the following link: online.iigvietnam.com and make an appointment.
- Arrive at the scheduled appointment time at IIG Vietnam offices to complete the exam registration process.
When registering for the exam, you will need to bring the following:
1. 03 recent 3x4 ID photos, taken within the last 3 months. Ensure these photos are not scanned or digitally altered. Clearly write your full name, date of birth, and ID card number on the back of each photo.
2. Your valid and unexpired ID card/Citizen ID card, or an original Passport. Ensure these documents are in their original form, without any silk pressing, flexibility, peeling, tearing, and with clear information and stamps.
3. In case you are using a new 12-digit ID card or Citizen ID card, IIG Vietnam may request additional original documents such as Household Registration Book, 9-digit ID card, Passport along with the 9-digit ID card, or police confirmation.
4. Two copies of the exam registration form, printed from the online registration system.
- Register no later than 5 working days before the exam date (subject to seat availability).
- Exam registrations cannot be facilitated by phone, fax, or email.
Please note that if you are a student, you must bring your valid student card and a photocopy to register for the exam and receive the preferential fee. 

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To register for the exam, follow these steps:
- Visit the following link: online.iigvietnam.com and make an appointment.
- Arrive at the scheduled appointment time at IIG Vietnam offices to complete the exam registration process.
When registering for the exam, you will need to bring the following:
1. 03 recent 3x4 ID photos, taken within the last 3 months (02 photos for TOEIC ONLINE). Ensure these photos are not scanned or digitally altered. Clearly write your full name, date of birth, and ID card number on the back of each photo.
2. Your valid and unexpired ID card/Citizen ID card, or an original Passport. Ensure these documents are in their original form, without any silk pressing, flexibility, peeling, tearing, and with clear information and stamps.
3. In case you are using a new 12-digit ID card or Citizen ID card, IIG Vietnam may request additional original documents such as Household Registration Book, 9-digit ID card, Passport along with the 9-digit ID card, or police confirmation.
4. Two copies of the exam registration form, printed from the online registration system.
- Register no later than 5 working days before the exam date (subject to seat availability).
Please note that if you are a student, you must bring your valid student card and a photocopy to register for the exam and receive the preferential fee. Exam registrations cannot be facilitated by phone, fax, or email.

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- ETS offers score review services for the Speaking and Writing sections only.
- You can submit a score review request within 30 days from the exam date. However, if you have already requested score reports to be sent to schools, you are not eligible for a score review.
- The results of the score review will be available approximately 3 weeks after ETS receives the request and fee.

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If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at  IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport, the Letter of Authorization, and the Exam Registration Form, in order to obtain the Score Certificates.

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