FAQ

시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.

How can I register for the TOEFL ITP test at IIG Vietnam?

To register for the exam, follow these steps:
- Visit the following link: online.iigvietnam.com and make an appointment.
- Arrive at the scheduled appointment time at IIG Vietnam offices to complete the exam registration process.
When registering for the exam, you will need to bring the following:
1. 03 recent 3x4 ID photos, taken within the last 3 months. Ensure these photos are not scanned or digitally altered. Clearly write your full name, date of birth, and ID card number on the back of each photo.
2. Your valid and unexpired ID card/Citizen ID card, or an original Passport. Ensure these documents are in their original form, without any silk pressing, flexibility, peeling, tearing, and with clear information and stamps.
3. In case you are using a new 12-digit ID card or Citizen ID card, IIG Vietnam may request additional original documents such as Household Registration Book, 9-digit ID card, Passport along with the 9-digit ID card, or police confirmation.
4. Two copies of the exam registration form, printed from the online registration system.
- Register no later than 5 working days before the exam date (subject to seat availability).
- Exam registrations cannot be facilitated by phone, fax, or email.
Please note that if you are a student, you must bring your valid student card and a photocopy to register for the exam and receive the preferential fee. 

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If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at  IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport, the Letter of Authorization, and the Exam Registration Form, in order to obtain the Score Certificates.

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According to our regulations, each candidate receives only one original TOEIC Score Certificate after each test, and replacements will not be issued. However, if candidates wish to submit their TOEIC test results to score users, IIG Vietnam can assist by sending a certified true copy of score certificate to the requested recipient by mail. This service requires candidates to sign up at least 14 days before the Score Certificate expiration date and must have achieved a score of 200 or more.
The procedure for obtaining a copy of the Scorecard involves presenting:
1. Your original ID card/Citizen ID carrd used for TOEIC test registration along with one photocopy
2. A 3x4 photo similar to the one on the original Scorecard
3. A fee of 100,000 VND.
- If you registered for the test through another agency (not IIG Vietnam's counter or test sites), please obtain the agency's confirmation letter granting permission for this service to be performed at IIG Vietnam. 
- Copies will be sent to the requested recipient in approximately two weeks after the request.
 

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You can locate IIG Vietnam at the following addresses:
- Hanoi Office:
3rd floor, Trung Yen Plaza, 01 Trung Hoa, Cau Giay Dist, Hanoi
- Ho Chi Minh City Office:
1st Floor, Tower 1, The Sun Avenue Building, No. 28 Mai Chi Tho, An Phu Ward, Thu Duc, HCM City
- Da Nang Office:
19 Hoang Van Thu, Hai Chau Dist, Da Nang

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