FAQ

시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.

How can I receive my TOEIC test results via postal mail?

Candidates have the option to register for express delivery service to have their test results sent to their home address. Please arrange this service on your exam day and discuss the details directly with the Exam Supervisor. Please note that additional courier services will not be available after the test date.

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TOEFL iBT Test Structure:
As of July 26, 2023, the TOEFL iBT test consists of four sections, with a shorter duration of approximately 2 hours:
- Reading Comprehension: 20 questions in 35 minutes
- Listening Comprehension: 28 questions in 36 minutes
- Speaking: 4 tasks in 16 minutes
- Writing: 2 tasks in 29 minutes
Scores are reported on a scale from 0 to 120 points.

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If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport and the Letter of Authorization in order to obtain the Score Certificates.

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- Each candidate receives a TOEIC Certificate of Achievement only once for each test.
- To be eligible for the certificate, candidates must complete the certificate request process at least 14 days and  achieve a minimum score of 460 before the Score Report expires.
- To request a Certificate of Achievement, candidates should visit the IIG Vietnam Office and provide the following:
1. Original ID card/Citizen ID card used for exam registration.
2. One photocopy of the Score Certificate.
3. A issuance fee of 280,000 VND.
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.
- The processing time for issuance is 10 working days at IIG Hanoi office and 15 working days at IIG HCM and Da Nang offices.

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