FAQ

시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.

How can institutions verify TOEIC test results, and what is the process for this?

- Institutions make request by sending a hard copy of the signed and stamped Letter of Enquiry on Result Verification with enclosed list of candidates to IIG Verification Department at 217 Quan Hoa, Nghia Do, Ha Noi; or a soft copy of the signed and stamped Letter of Enquiry on Result Verification with an excel file of candidates information to haukiem@iigvietnam.edu.vn
- The Result Verification response time should not exceed 5 working days. 
- IIG Vietnam will respond via an official letter sent via email, and the hard copy will also be sent to the institution through postal mail.

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'To register for the exam, follow these steps:
Step 1: Visit online.iigvietnam.com and log in or create a new account.
Step 2: Go to “Register for a Test”, select “English Tests”, then choose the TOEIC test you wish to take.
Step 3: Enter your personal information, including your personal details, test details, and select any optional services, if needed.
Step 4: Review and confirm your test registration information.
Step 5: Check the test fee based on your registered occupation. Students are eligible for a discounted rate.
Step 6: Confirm and complete your online payment by following the instructions provided.
Step 7: Once payment is successful, the system will display your payment confirmation and registration details, and a confirmation email will be sent to your registered email address.
Step 8: Wait for your application to be reviewed and approved by IIG Vietnam.
For detailed instructions on registering for the TOEIC test online, please visit: https://online.iigvietnam.com/news/huong-dan-dang-ky-thi-toeic-toefl-truc-tuyen/

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- If you registered for the exam at IIG Vietnam, visit the IIG Vietnam office to cancel your appointment at least 5 working days before the exam date, excluding Saturdays, Sundays, and holidays.
- If you cancel your exam on time, you'll receive a 50% refund of the exam fee. There will be no refund for candidates who miss the exam on the scheduled day.
- If you registered at another test site or agency, contact the test site or agency directly for assistance with canceling the exam schedule.

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- Candidates can collect their Score Certificates after 3 working days (for the Hanoi office) or 5 working days (for the HCM City and Da Nang offices), excluding Saturdays, Sundays, and public holidays.
- You should request for the service at the time of exam registration or at least two working days before your exam date.
- There is a fee of 210,000 VND for this service.

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