Candidates have the option to register for express delivery service to have their test results sent to their home address. Please arrange this service on your exam day and discuss the details directly with the Exam Supervisor. Please note that additional courier services will not be available after the test date.

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Procedure for Post-Test Verification Requests

Important Note

The post-test verification service applies only to certificates that remain valid in accordance with ETS or Certiport regulations.

Customers may submit a verification request using one of the following methods:

1. Submission of Hard Copies

Please submit a signed and stamped official letter of request, along with a printed list of test takers whose test results require verification, to:

Post-Test Verification Division – IIG Vietnam
No. 217 Quan Hoa Street, Nghia Do Ward, Hanoi

2. Submission via Email

Please email a scanned copy of the signed and stamped official request letter, along with an Excel file including a list of test takers whose test results require verification, to: haukiem@iigvietnam.edu.vn

Processing Time and Result Format

• Processing time: Within 07 working days from receipt of a valid verification request.
• Result form: An official letter of verification result issued by IIG Vietnam will be:
  • sent to  the organization’s registered email address; and
  • delivered in hard copy to the registered address by post.

For further information or assistance, please contact:

• Phone: (+84) 24 3773 2411 – Ext. 153
• Email: haukiem@iigvietnam.edu.vn

Download the Post-Test Verification Request Form: [HERE] 

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- Each candidate receives a TOEIC Certificate of Achievement only once for each test.
- Candidates may register for a Certificate of Achievement either during the test registration process or in person at IIG Vietnam office, no later than 5 working days before the test date.
- In case a candidate wishes to request a TOEIC Certificate of Achievement after receiving their Score Report, the request may still be accepted provided that their Score Certificate is still valid and complete the registration process at least 14 days before its expiration date.
- To request a Certificate of Achievement, candidates should visit the IIG Vietnam Office and provide the following:
1. Original ID card/Citizen ID card used for exam registration.
2. One photocopy of the Score Certificate.
3. A issuance fee of 280,000 VND.
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.
- The processing time for issuance is 10 working days at IIG Hanoi office and 15 working days at IIG HCM and Da Nang offices.

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