FAQ
시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.
How can institutions verify TOEIC test results, and what is the process for this?
Procedure for Post-Test Verification Requests
Important Note
The post-test verification service applies only to certificates that remain valid in accordance with ETS or Certiport regulations.
Customers may submit a verification request using one of the following methods:
1. Submission of Hard Copies
Please submit a signed and stamped official letter of request, along with a printed list of test takers whose test results require verification, to:
Post-Test Verification Division – IIG Vietnam
No. 217 Quan Hoa Street, Nghia Do Ward, Hanoi
2. Submission via Email
Please email a scanned copy of the signed and stamped official request letter, along with an Excel file including a list of test takers whose test results require verification, to: haukiem@iigvietnam.edu.vn
Processing Time and Result Format
- Processing time: Within 07 working days from receipt of a valid verification request.
- Result form: An official letter of verification result issued by IIG Vietnam will be:
- sent to the organization’s registered email address; and
- delivered in hard copy to the registered address by post.
For further information or assistance, please contact:
- Phone: (+84) 24 3773 2411 – Ext. 153
- Email: haukiem@iigvietnam.edu.vn
Download the Post-Test Verification Request Form: [HERE]
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Candidates must visit IIG Vietnam office in person and provide the following:
- The original ID card/Citizen ID card, which you used to register for the exam.
- Fill out the Score Review Request Form, which can be obtained at the IIG Vietnam Counter
- Score review Service fee: 50% of the exam fee
- A 3x4 ID photo, similar to the one on the issued Score Certificate. (For paper-based TOEIC tests registered in person at IIG Vietnam office before 21/04/2025).
- A photocopy of TOEIC Score Certificate
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.
The results of English tests (TOEIC, TOEFL ITP, etc.) are confidential information. Therefore, candidates are requested to check their official scores upon receiving the printed certificate.
On the day of the TOEFL iBT test, please make sure to:
- Arrive at the test venue at least 30 minutes before the designated check-in time.
- Bring your confirmation ticket and a valid ID document, such as an ID card, Citizen ID card, or Passport, to complete the test entry process.
Keep in mind that there must be a minimum of 12 days between each attempt of the test.
