'You can locate IIG Vietnam at the following addresses:
- Hanoi Office:
3rd floor, Trung Yen Plaza, 01 Trung Hoa, Cau Giay Dist, Hanoi
- Ho Chi Minh City Office:
1st Floor, Tower 1, The Sun Avenue Building, No. 28 Mai Chi Tho, An Phu Ward, Thu Duc, HCM City
- Da Nang Office:
161 Nui Thanh, Hai Chau Dist, Da Nang

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To collect the TOEFL ITP Score Certificates, candidates are required to present the following documents at the IIG Vietnam Office:
- Valid identification documents used for exam registration (ID card/Citizen ID card/Passport).
If candidates have registered through another agency or test site, please contact the respective registration agency or test site for instructions on how to retrieve your Score Certificates.

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IIG Vietnam provides certified copies of the Score Certificate and sends them to the candidate's requesting organization. Candidates will not receive certified copies of the Score Certificate. Each certified copy can be dispatched exclusively to a single address. If needed, candidates can request multiple certified copies to send to different addresses.
To use this service, candidates should visit the IIG Vietnam office at least 14 days before the Score Certificate's expiration date and provide the following:
- The original ID card/Citizen ID card used for test registration.
- A photocopy of the TOEFL ITP Score Certificate 
- A fee of 120,000 VND per copy.
- Score Certificate delivery fee
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.. 
- Copies will be sent to the desinated organization approximately 2 weeks after the request.

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