FAQ
시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.
When will the TOEIC test results be available?
- TOEIC Listening & Reading Score Certificates are available at IIG Vietnam Hanoi office after five working days (excluding Saturdays, Sundays and holidays)
- TOEIC Listening & Reading Score Certificates are available at IIG Vietnam HCM and Da Nang offices, other Test Sites/units after 7 - 10 working days (excluding Saturdays, Sundays and holidays)
- TOEIC Speaking & Writing Score Certificates are available at IIG Vietnam Hanoi office is after 16 days
- TOEIC Speaking & Writing Score Certificates are available at IIG Vietnam HCM and Da Nang branches and other Test Sites/units after 3 weeks
- If candidates choose to have their Score Certificates delivered via postal mail, please allow for an additional 3 to 4 working days (Saturdays, Sundays, and holidays excluded) for the delivery.
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If you happen to misplace your Admission Ticket before the scheduled test date, you can request a reissuance by visiting the Registration Counter at IIG Vietnam. Keep in mind that you need to do this in person and provide your original ID card, Citizen ID card, or Passport for verification.
IIG Vietnam provides certified copies of the Score Certificate and sends them to the candidate's requesting organization. Candidates will not receive certified copies of the Score Certificate. Each certified copy can be dispatched exclusively to a single address. If needed, candidates can request multiple certified copies to send to different addresses.
To use this service, candidates should visit the IIG Vietnam office at least 14 days before the Score Certificate's expiration date and bring the following:
1. The original ID card/Citizen ID card used for test registration.
2. A photocopy of the TOEFL ITP Score Certificate (if the original Score Certificate is lost, a photocopy of the ID card/Citizen ID card must be provided).
3. A fee of 100,000 VND per copy.
4. Score Certificate delivery fee
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam..
- Copies will be sent to the desinated organization approximately two weeks after the request.
- Each candidate receives a TOEIC Certificate of Achievement only once for each test.
- To apply for a Certificate of Achievement, candidates must ensure their Score Certificate is still valid and complete the registration process at least 14 days before its expiration date.
- To request a Certificate of Achievement, candidates should visit the IIG Vietnam Office and provide the following:
1. Original ID card/Citizen ID card used for exam registration.
2. One photocopy of the Score Certificate.
3. A issuance fee of 250,000 VND.
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.
- The processing time for issuance is 10 working days at IIG Hanoi office and 15 working days at IIG HCM and Da Nang offices.
