FAQ

시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.

How can institutions verify TOEIC test results, and what is the process for this?

- Institutions make request by sending a soft copy of the signed and stamped Letter of Enquiry on Result Verification with enclosed list of candidates to haukiem@iigvietnam.edu.vn; hard copy is to be sent to IIG Verification Department at 75 Giang Van Minh, Ba Dinh, Ha Noi; 
- The Result Verification response time should not exceed 5 working days. IIG Vietnam will respond via an official letter sent via email, and the hard copy will also be sent to the institution through postal mail.

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To register for the exam, follow these steps:
- Visit the following link: online.iigvietnam.com and make an appointment.
- Arrive at the scheduled appointment time at IIG Vietnam offices to complete the exam registration process.
When registering for the exam, you will need to bring the following:
1. 02 recent 3x4 ID photos, taken within the last 3 months. Ensure these photos are not scanned or digitally altered. Clearly write your full name, date of birth, and ID card number on the back of each photo.
2. Your valid and unexpired ID card/Citizen ID card, or an original Passport. Ensure these documents are in their original form, without any silk pressing, flexibility, peeling, tearing, and with clear information and stamps.
3. Two copies of the exam registration form, printed from the online registration system.

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During the registration, you can choose to send your scores to up to 4 schools for free. Alternatively, you can register for the score-sending service to schools after receiving your results.

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Regarding exam cancellations:
- If you registered for the exam at IIG Vietnam, visit the IIG Vietnam office to cancel your appointment at least 5 working days before the exam date, excluding Saturdays, Sundays, and holidays.
- If you registered at another test site or agency, contact the test site or agency directly for assistance with canceling the exam schedule.
- If you cancel your exam on time, you'll receive a 50% refund of the exam fee. There will be no refund for candidates who miss the exam on the scheduled day.
- To initiate the exam cancellation process, you can prepare a Letter of Authorization using the provided form. The authorized representative should bring the ID card/Citizen ID card of both the authorizer and the authorized person, the Letter of Authorization, and the Test Admission Form.

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