FAQ

시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.

How can institutions verify TOEIC test results, and what is the process for this?

- Institutions make request by sending a soft copy of the signed and stamped Letter of Enquiry on Result Verification with enclosed list of candidates to haukiem@iigvietnam.edu.vn; hard copy is to be sent to IIG Verification Department at 75 Giang Van Minh, Ba Dinh, Ha Noi; 
- The Result Verification response time should not exceed 5 working days. IIG Vietnam will respond via an official letter sent via email, and the hard copy will also be sent to the institution through postal mail.

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To register for the exam, follow these steps:
- Visit the following link: online.iigvietnam.com and make an appointment.
- Arrive at the scheduled appointment time at IIG Vietnam offices to complete the exam registration process.
When registering for the exam, you will need to bring the following:
1. 02 recent 3x4 ID photos, taken within the last 3 months. Ensure these photos are not scanned or digitally altered. Clearly write your full name, date of birth, and ID card number on the back of each photo.
2. Your valid and unexpired ID card/Citizen ID card, or an original Passport. Ensure these documents are in their original form, without any silk pressing, flexibility, peeling, tearing, and with clear information and stamps.
3. Two copies of the exam registration form, printed from the online registration system.

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- To collect the TOEIC Score Certificates, candidates are required to present the following documents at the IIG Vietnam Office:
1. Valid identification documents used for exam registration (ID card/Citizen ID card/Passport).
2. Registration form.
If candidates have registered through another agency or test site, please contact the respective registration agency or test site for instructions on how to retrieve your Score Certificates.
- For the TOEIC Speaking & Writing test, candidates should bring the following:
1. Valid identification documents used for exam registration  (ID card/Citizen ID card/Passport).
2. Registration Form (Receipt).

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- If you need an electronic invoice for the test fee, please ensure that you make the request at the IIG Vietnam office on working days before the exam day. On the exam day, you can request it from the Supervisor if your exam falls on a Saturday afternoon or Sunday. Please note that any request made after the exam day will not be accepted.
- Electronic invoices for VAT are only issued from the exam date to the last day of the exam month.

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