FAQ
시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.
How can I authorize someone to collect my TOEFL ITP Score Certificates on my behalf?
If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport, the Letter of Authorization, and the Exam Registration Form, in order to obtain the Score Certificates.
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- Institutions make request by sending a soft copy of the signed and stamped Letter of Enquiry on Result Verification with enclosed list of candidates to haukiem@iigvietnam.edu.vn; hard copy is to be sent to IIG Verification Department at 75 Giang Van Minh, Ba Dinh, Ha Noi;
- The Result Verification response time should not exceed 5 working days. IIG Vietnam will respond via an official letter sent via email, and the hard copy will also be sent to the institution through postal mail.
- Institutions make request by sending a soft copy of the signed and stamped Letter of Enquiry on Result Verification with enclosed list of candidates to haukiem@iigvietnam.edu.vn; hard copy is to be sent to IIG Verification Department at 75 Giang Van Minh, Ba Dinh, Ha Noi;
- The Result Verification response time should not exceed 5 working days. IIG Vietnam will respond via an official letter sent via email, and the hard copy will also be sent to the institution through postal mail.
Candidates can request for Score Review Service following below steps:
1. Fill out the Score Review Request Form, which can be obtained at the IIG Vietnam Counter
2. score review Service fee: 50% of the exam fee
3. A 3x4 ID photo, similar to the one on the issued Score Certificate.
4. A photocopy of TOEIC Score Certificate
5. If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.
Please note that candidates are required to visit the IIG Vietnam office in person and provide their ID card/Citizen ID card to make the request for score review Service.
