Frequently Asked Questions
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We are available via hotline 1900 636929.
How can I apply for a TOPIK Certificate if I have lost my score report?
If you have lost your TOPIK scorecard, you can still obtain a new certificate by following these steps:
- Access the TOPIK homepage at [www.topik.go.kr].
- Navigate to the section designated for issuing Score Report/Certificate.
- Look for the option to retrieve your results and reprint the certificate/score report.
It's important to note that you can print an unlimited number of certificates/score report. However, please keep in mind that the reprinting is only possible within the validity period of the score report, which is 2 years.
Questions on the same topic
This situation can occur when your account registration email is different from the email registered to receive the Candidate ID number and test room details (in the registration form). If you used the email used in the registration form when clicking on the link instead of your account registration email, it can lead to a login error.
To resolve this, please log in with your account registration email to download and print your test admission ticket.
Please contact IIG Vietnam at Hotline 1900 636 929 to verify the status of your test fee. Our team will assist you in identifying the exact step at which the payment was suspended.
If the payment failure is due to an error from the bank, we recommend contacting your bank directly for assistance with refunding the fee. They will guide you through the necessary process to resolve the issue.
- To take the TOPIK exam, candidates must present their original ID card, Citizen ID card, or Passport - the same document used for exam registration. It is crucial to ensure that the information on these identification documents matches the details provided during registration.
- Failure to do so will result in disqualification from the exam, and the exam fee will not be refunded. Please ensure that your identification documents and the photo on your candidate profile comply with the "Regulations on ID documents and photo".
