Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
After completing the registration and payment, how can I track the status of my application file?
To track the status of your application file and check the completion of your registration, please follow these steps:
- Access the system at https://online.iigvietnam.com/.
- Log in to your account using your credentials.
- Click on your personal account name located on the website menu bar.
- Look for the section titled "Test Registration History" and click on "TOPIK Tests."
Here, you will be able to track and monitor your entries, keeping you updated on the status of your registration.
Questions on the same topic
If you have lost your TOPIK scorecard, you can still obtain a new certificate by following these steps:
- Access the TOPIK homepage at [www.topik.go.kr].
- Navigate to the section designated for issuing Score Report/Certificate.
- Look for the option to retrieve your results and reprint the certificate/score report.
It's important to note that you can print an unlimited number of certificates/score report. However, please keep in mind that the reprinting is only possible within the validity period of the score report, which is 2 years.
Your candidate ID number will be sent to you via email, typically at least 2 weeks before the scheduled exam date.
Please contact IIG Vietnam at Hotline 1900 636 929 to verify the status of your test fee. Our team will assist you in identifying the exact step at which the payment was suspended.
If the payment failure is due to an error from the bank, we recommend contacting your bank directly for assistance with refunding the fee. They will guide you through the necessary process to resolve the issue.
