Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What items am I not allowed to bring into the test room?
- Electronic devices: This includes mobile phones, digital cameras, MP3 players, electronic dictionaries, pens with cameras, electronic calculators, smart watches, Bluetooth headsets, or any other electronic devices. If you have any prohibited devices with you, you must turn off the sound, disable all power and alarm modes, and submit them to the proctor before the start of the test. If the proctor discovers prohibited items in your bag or if any submitted electronic devices make sounds during the test, such candidates will be handled according to the regulations of the test room.
- Drinks: Except for water, candidates are not allowed to bring any other drinks into the test room. However, if you choose to bring water, please ensure it is in a transparent plastic bottle without any labels, symbols, or characters.
Questions on the same topic
If you wish to edit your personal information after succesfully registering for the test, there are two options available:
1. Contact our hotline at 1900636929 no later than three weeks before the test date for guidance and support..
OR
2. Send the information that needs correcting to info@iigvietnam.edu.vn using your registered email. Additionally, please attach a photo confirming successful registration and an image of the identification document used during the registration process. Candidates are advised to carefully review the regulations regarding information adjustments. For more information on the specific cases, please refer to the following link: https://online.iigvietnam.com/en/news/quy-dinh-ve-dieu-chinh-thong-tin-thi-sinh-du-thi-bai-thi-topik/
Information regarding your candidate ID number and test room will be communicated to you via email at least 2 weeks before the test date. It is important that you check your email, including the spam folder, to ensure that you receive this notification. In the event that you do not receive any emails before the specified deadline, please reach out to us for assistance. You can contact our hotline at 1900 636 929 or send an email to info@iigvietnam.edu.vn (available from Monday to Saturday, 8:00 AM to 12:00 PM, and Monday to Friday, 1:30 PM to 5:30 PM).
- To print the test admission form, you have two options:
1, Follow the instructions provided in the email titled "Your Candidate ID Number and Test Room Information" to print the test admission form.
2, Access the system at https://online.iigvietnam.com/, log in to your account, click on your personal account name in the website menu bar, navigate to "Test registration history," and select "Print the test admission form."
Please note that it is essential to print and bring the test admission form on the day of the test. When printing, ensure that it is in color, on A4 paper size, and in portrait orientation.
TOPIK offers two test forms: odd and even. The allocation of test forms is based on the last digit of your Candidate ID number:
- If the last digit of your Candidate ID number is an odd number (1, 3, 5, 7, or 9), you will be assigned the odd test form.
- If the last digit of your Candidate ID number is an even number (0, 2, 4, 6, or 8), you will be assigned the even test form.
