Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
How can I obtain information about my candidate ID number and test room? How do I print the test admission form?
Information regarding your candidate ID number and test room will be communicated to you via email at least 2 weeks before the test date. It is important that you check your email, including the spam folder, to ensure that you receive this notification. In the event that you do not receive any emails before the specified deadline, please reach out to us for assistance. You can contact our hotline at 1900 636 929 or send an email to info@iigvietnam.edu.vn (available from Monday to Saturday, 8:00 AM to 12:00 PM, and Monday to Friday, 1:30 PM to 5:30 PM).
- To print the test admission form, you have two options:
1, Follow the instructions provided in the email titled "Your Candidate ID Number and Test Room Information" to print the test admission form.
2, Access the system at https://online.iigvietnam.com/, log in to your account, click on your personal account name in the website menu bar, navigate to "Test registration history," and select "Print the test admission form."
Please note that it is essential to print and bring the test admission form on the day of the test. When printing, ensure that it is in color, on A4 paper size, and in portrait orientation.
Questions on the same topic
If you have lost your TOPIK scorecard, you can still obtain a new certificate by following these steps:
- Access the TOPIK homepage at [www.topik.go.kr].
- Navigate to the section designated for issuing Score Report/Certificate.
- Look for the option to retrieve your results and reprint the certificate/score report.
It's important to note that you can print an unlimited number of certificates/score report. However, please keep in mind that the reprinting is only possible within the validity period of the score report, which is 2 years.
On average, in Vietnam, there are approximately 3 TOPIK exams held annually, typically in April, July, and October. However, the exact number of exams may vary based on the prevailing circumstances and the decisions made by the relevant governing bodies. Therefore, candidates are advised to refer to the most up-to-date exam schedule information on the IIG Vietnam homepage or the TOPIK homepage of the Korean Institute of International Education.
- You must bring the original document that you used to register for the exam. It could be your ID card, Citizen ID card, or Passport. It is essential that the information on the document matches the registration information you provided. If there is any discrepancy between the registration details and the documents brought, you will not be allowed to take the test, and the test fee will not be refunded.
- It is important to review and comply with the "Regulations on ID documents and photo," which can be found at the following link: https://online.iigvietnam.com/en/news/quy-dinh-ve-giay-to-tuy-than-anh-the-ky-thi-topik/. If the identity documents and photos are not valid according to these regulations, you will not be permitted to take the test, and the test fee will not be refunded.
