Frequently Asked Questions

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We are available via hotline 1900 636929.

If I lose my exam admission ticket before the exam date, can it be reissued?

No, if you misplace your exam admission ticket before the test date, you can simply reprint it from your email or your TOPIK registration account.

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Questions on the same topic

- If the information on your Score Certificate does not match the details you provided during registration, you can request corrections. However, please note that corrections will not be supported in cases where the errors are a result of incorrect information provided by the candidate.
- You have a 4-week window, starting from the date the results are announced, to notify IIG Vietnam and request corrections.

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Candidates can easily reduce the size of their images by utilizing software like Paint, Photoshop, or online photo editing websites such as Imagecompressor.com, duplichecker.com, img2go.com. Below, IIG provides detailed instructions on two methods to reduce image size: 

Method 1: Reduce image size online via Imagecompressor.com 

Step 1: Visit the website https://imagecompressor.com/ 

Step 2: On the homepage, click the "Upload files" button to upload one or more image files. 

Step 3: Once the file is uploaded, adjust the image to the desired KB size (ID documents < 200KB, ID photos < 500KB). 

Click the "Download" button to save the new image file to your computer for use. 

Method 2: Reduce image size with Paint 

Step 1: Open Paint on your computer and select the File tab, then click Open to choose the image you want to reduce in size.  

Step 2: Select the Home tab and click on Resize. 

Step 3: In the Resize and Skew dialog box, enter the desired percentage (e.g., 20%, 30%, 50%) in the Horizontal and Vertical sections to reduce the image size accordingly. 

Step 4: Click OK and save the file for use.

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If you have taken the TOPIK I test and achieved a total score of over 80, you will receive a certificate/score report. For candidates who have taken the TOPIK II test, a certificate/score report will be issued if the total score exceeds 120.
To obtain your certificate/scorecard, please access the TOPIK homepage at [www.topik.go.kr], look for the section related to the issuance of Score Report/Certificate.

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