Frequently Asked Questions
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What are the policies for rescheduling the TOEFL ITP test?
- Candidates are allowed to reschedule an exam only once.
- There is a rescheduling fee, which is 50% of the exam fee.
- To reschedule the exam:
+ If you registered online via IIG Vietnam website: Once your application is approved, any test rescheduling request must be submitted through the online registration system at least five (05) working days before the test date (excluding Sundays and public holidays), in accordance with the instructions provided in the corresponding registration guideline.
+ If you registered at another test site or agency, please contact the respective test site or agency directly for assistance with rescheduling.
Please note that your exam schedule will be transferred to an available slot within the specified time limit at the original exam location.
Questions on the same topic
If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport and the Letter of Authorization in order to obtain the Score Certificates.
- Candidates can collect their Score Certificates after 3 working days (for the Hanoi office) or 5 working days (for the HCM City and Da Nang offices), excluding Saturdays, Sundays, and public holidays.
- You should request for the service at the time of exam registration or at least two working days before your exam date.
- There is a fee of 210,000 VND for this service.
To register for the TOEFL iBT test, candidates should follow these steps:
- Visit the ETS website and complete the registration process online.
- During registration, provide your personal information, select your preferred test date, and choose a test venue in Vietnam.
- An international payment card is required to pay the exam fee online.
- After successful registration, you will receive a confirmation email containing your test ticket.
