Frequently Asked Questions

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What are the policies for rescheduling the TOEFL ITP test?

- Candidates are allowed to reschedule an exam only once.
- There is a rescheduling fee, which is 50% of the exam fee.
- To reschedule the exam:
+ If you registered online via IIG Vietnam website: Once your application is approved, any test rescheduling request must be submitted through the online registration system at least five (05) working days before the test date (excluding Sundays and public holidays), in accordance with the instructions provided in the corresponding registration guideline.
+ If you registered at another test site or agency, please contact the respective test site or agency directly for assistance with rescheduling.
Please note that your exam schedule will be transferred to an available slot within the specified time limit at the original exam location.

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If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport and the Letter of Authorization in order to obtain the Score Certificates.

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To register for the TOEIC Speaking & Writing test, please follow the steps below:
Step 1: Visit online.iigvietnam.com and log in or create a new account.
Step 2: Go to “Register for a Test”, select “English Tests”, then choose TOEIC Speaking & Writing.
Step 3: Enter your personal information, including your personal details, test details, and select any optional services, if needed.
Step 4: Review and confirm your test registration information.
Step 5: Confirm and complete your online payment by following the instructions provided.
Step 6: Once your payment is successful, the system will display your payment confirmation and test registration information, and a confirmation email will be sent to your registered email address.
Step 7: Wait for your application to be reviewed and approved by IIG Vietnam.
For full instructions on how to register for the TOEIC Speaking & Writing test online, please visit:
https://online.iigvietnam.com/news/huong-dan-dang-ky-thi-toeic-toefl-truc-tuyen/

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Candidates have the option to register for express delivery service to have their test results sent to their home address. Please arrange this service on your exam day and discuss the details directly with the Exam Supervisor. Please note that additional courier services will not be available after the test date.

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