Frequently Asked Questions

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If I lose my TOEIC Score Certificate, can it be reissued?

According to our regulations, each candidate receives only one original TOEIC Score Certificate after each test, and replacements will not be issued. However, if candidates wish to submit their TOEIC test results to score users, IIG Vietnam can assist by sending a certified true copy of score certificate to the requested recipient by mail. This service requires candidates to sign up at least 14 days before the Score Certificate expiration date and must have achieved a score of 200 or more.
The procedure for obtaining a copy of the Scorecard involves presenting:
1. Your original ID card/Citizen ID carrd used for TOEIC test registration along with one photocopy
2. A 3x4 photo similar to the one on the original Scorecard
3. A fee of 120,000 VND.
- If you registered for the test through another agency (not IIG Vietnam's counter or test sites), please obtain the agency's confirmation letter granting permission for this service to be performed at IIG Vietnam. 
- Copies will be sent to the requested recipient in approximately two weeks after the request.
 

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Questions on the same topic

- TOEIC Speaking & Writing Score Certificates are available at IIG Vietnam Hanoi office is after 16 days
- TOEIC Speaking & Writing Score Certificates are available at IIG Vietnam HCM and Da Nang branches and other Test Sites/units after 3 weeks
- If candidates choose to have their Score Certificates delivered via postal mail, please allow for an additional 3 to 4 working days (Saturdays, Sundays, and holidays excluded) for the delivery.

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TOEFL iBT test, designed and administered by the Educational Testing Service (ETS), is a test of English as a foreign language. The test evaluates all four English skills – listening, reading, speaking and writing – in an academic context.
The TOEFL iBT test is one of the world’s most highly regarded and widely accepted test to confirm that a student has the English language skills needed to succeed in an academic setting. Taking the test is an essential part of students’ study abroad preparation as well as an advantage in their admission into prestigious domestic universities.

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TOEFL iBT Test Structure:
As of July 26, 2023, the TOEFL iBT test consists of four sections, with a shorter duration of approximately 2 hours:
- Reading Comprehension: 20 questions in 35 minutes
- Listening Comprehension: 28 questions in 36 minutes
- Speaking: 4 tasks in 16 minutes
- Writing: 2 tasks in 29 minutes
Scores are reported on a scale from 0 to 120 points.

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