Frequently Asked Questions

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How can I request a score review of my TOEFL iBT test scores? Is there a time limit for this service?

- ETS offers score review services for the Speaking and Writing sections only.
- You can submit a score review request within 30 days from the exam date. However, if you have already requested score reports to be sent to schools, you are not eligible for a score review.
- The results of the score review will be available approximately 3 weeks after ETS receives the request and fee.

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- Confirmation Ticket
- Valid identification documents that are used for exam registration

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The results of English tests (TOEIC, TOEFL ITP, etc.) are confidential information. Therefore, candidates are requested to check their official scores upon receiving the printed certificate.

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If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport and the Letter of Authorization in order to obtain the Score Certificates.

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