Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
Can I request that my TOEFL iBT test scores be sent to a school or institution? When should I complete this registration?
During the registration, you can choose to send your scores to up to 4 schools for free. Alternatively, you can register for the score-sending service to schools after receiving your results.
Questions on the same topic
- Candidates are allowed to reschedule an exam only once.
- There is a rescheduling fee, which is 50% of the exam fee.
- To reschedule the exam:
+ If you registered online via IIG Vietnam website: Once your application is approved, any test rescheduling request must be submitted through the online registration system at least five (05) working days before the test date (excluding Sundays and public holidays), in accordance with the instructions provided in the corresponding registration guideline.
+ If you registered at another test site or agency, please contact the respective test site or agency directly for assistance with rescheduling.
Please note that your exam schedule will be transferred to an available slot within the specified time limit.
The office hours for IIG Vietnam are as follows:
Monday to Saturday: 08:00 AM - 12:00 PM
Monday to Friday: 13:30 PM - 17:30 PM
To request an e-invoice, candidates must select this service during the online test registration process.
Please note: It is not possible to request an invoice after the registration has been successfully completed.
