Frequently Asked Questions
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How do I obtain a verification letter of MOS/IC3 Test Results?
Candidates seeking this service should visit the IIG Vietnam office in person and bring the required documents, which include:
- The original ID card/Citizen ID card used for MOS/IC3 test registration, along with a photocopy.
- A digital copy of MOS/IC3 certificate.
- A fee of 120,000 VND.
The verification letter of the test results will be processed within 5 working days at IIG Hanoi office and 10 working days at IIG HCM and Da Nang offices.
Questions on the same topic
- The deadline for rescheduling or cancellation the test is two days before the test date, excluding Saturdays, Sundays, and holidays.
- There is a rescheduling fee, which is 50% of the test fee.
- Candidates can receive a 50% refund of the test fee if they cancel the test within the specified time frame.
- If you registered at a different Test Site or agency, please get in touch with the respective test site or agency directly for assistance.
- To reschedule or cancellation the test date, candidates may authorize another person to complete the procedure on their behalf by providing a signed Letter of Authorization (using IIG Vietnam's template). The authorized person must bring the following documents: a copy of the candidate’s ID (original or photocopy), copy of the authorized person’s ID, the authorization letter and test admission slip in order to obtain the Score Certificates.
- The deadline to request a test reschedule or cancellation is 2 days (for test sessions from Tuesday to Sunday) and 3 days(for test sessions on Monday) before the test date .
Fees:
- Rescheduling: 50% of the exam fee.
- Cancellation: A 50% refund of the registration fee if canceled on time.
For registrations through another agency or the test site, please contact the respective agency or test site for detailed information.
Không giới hạn về số lần thi trong 1 năm. Nếu thí sinh thi không đạt lần 1, sẽ cần phải chờ ít nhất 24h để được thi lại. Nếu thí sinh thi không đạt lần 2, chỉ có thể thi lại sau ít nhất 48h.
