Frequently Asked Questions

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How do I obtain a verification letter of MOS/IC3 Test Results?

Candidates seeking this service should visit the IIG Vietnam office in person and bring the required documents, which include:
- The original ID card/Citizen ID card used for MOS/IC3 test registration, along with a photocopy.
- A digital copy of MOS/IC3 certificate.
- A fee of 120,000 VND.
The verification letter of the test results will be processed within 5 working days at IIG Hanoi office and 10 working days at IIG HCM and Da Nang offices.

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To register for the Autodesk Certified User (ACU) exam, please follow these steps:
Step 1: Visit online.iigvietnam.com and log in or create a new account.
Step 2: Go to “Register for a Test” tab, select “IT Tests”, and choose the Autodesk (ACU) test you wish to take.
Step 3: Enter your information, select a test date, and complete the payment.
Step 4: Go to “Test Registration History” and print your exam admission ticket.
Step 5: On your test day, bring your exam admission ticket and valid ID to the test center.
For detailed registration instructions, please visit: https://bit.ly/3tYDCPl
Registration deadline: No later than 2 working days before the test date, subject to seat availability.

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Test rescheduling or cancellation must be made at least 2 working days before the exam date (excluding Saturdays, Sundays, and holidays).
Fees:
- Rescheduling: 50% of the exam fee.
- Cancellation: A 50% refund of the registration fee if canceled on time.
For registrations through another agency or the test site, please contact the respective agency or test site for detailed information.
- To reschedule or cancellation the test date, candidates may authorize another person to complete the procedure on their behalf by providing a signed  Letter of Authorization (using IIG Vietnam's template). The authorized person must bring the following documents: a copy of the candidate’s ID (original or photocopy), copy of the authorized person’s ID, the authorization letter and test admission slip in order to obtain the Score Certificates.

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- The deadline for rescheduling or cancellation the test is two days before the test date, excluding Saturdays, Sundays, and holidays.
- There is a rescheduling fee, which is 50% of the test fee.
- Candidates can receive a 50% refund of the test fee if they cancel the test within the specified time frame.
- If you registered at a different Test Site or agency, please get in touch with the respective test site or agency directly for assistance.
- To reschedule or cancellation the test date, candidates may authorize another person to complete the procedure on their behalf by providing a signed  Letter of Authorization (using IIG Vietnam's template). The authorized person must bring the following documents: a copy of the candidate’s ID (original or photocopy), copy of the authorized person’s ID, the authorization letter and test admission slip in order to obtain the Score Certificates.

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