Frequently Asked Questions

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How is the TOEFL iBT test administered, and how is it structured?

TOEFL iBT Test Structure:
As of July 26, 2023, the TOEFL iBT test consists of four sections, with a shorter duration of approximately 2 hours:
- Reading Comprehension: 20 questions in 35 minutes
- Listening Comprehension: 28 questions in 36 minutes
- Speaking: 4 tasks in 16 minutes
- Writing: 2 tasks in 29 minutes
Scores are reported on a scale from 0 to 120 points.

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- Institutions make request by sending a soft copy of the signed and stamped Letter of Enquiry on Result Verification with enclosed list of candidates to haukiem@iigvietnam.edu.vn; hard copy is to be sent to IIG Verification Department at 75 Giang Van Minh, Ba Dinh, Ha Noi; 
- The Result Verification response time should not exceed 5 working days. IIG Vietnam will respond via an official letter sent via email, and the hard copy will also be sent to the institution through postal mail.

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- Candidates are allowed to change their exam schedule only once.
- There is a rescheduling fee, which is 50% of the exam fee.
- To reschedule the exam:
+ If you registered for the exam at IIG Vietnam, please visit the IIG Vietnam office and request a rescheduling at least 5 working days before the exam date, excluding Saturdays, Sundays, and holidays.
+ If you registered at another test site or agency, please contact the respective test site or agency directly for assistance with rescheduling.
Please note that your exam schedule will be transferred to an available slot within the specified time limit at the original exam location.

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Candidates have the option to register for express delivery service to have their test results sent to their home address. Please arrange this service on your exam day and discuss the details directly with the Exam Supervisor. Please note that additional courier services will not be available after the test date.

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