RESCHEDULE OR CANCEL YOUR IT, BUSINESS, MARKETING AND

OTHER TESTS* AT IIG VIETNAM

*Other tests include: Medical Administrative Assistant, Culinary Foundations, and Agriscience Foundations

To provide you with the most comprehensive and accurate information regarding the regulations for rescheduling and scheduling tests at IIG Vietnam, we are pleased to announce the specific guidelines as follows:

1. Rescheduling Your Test Registration

• You are allowed only one opportunity to reschedule your test registration.
• You must reschedule your test no later than 02 working days before your test date.
• Rescheduling fee: 50% of the test fee.

• You are allowed to reschedule the test to an available slot at your initial test location.

2. Canceling Your Test Registration

• Cancellation deadline: For candidates who register at IIG Vietnam offices, the minimum deadline to request an test cancellation is 02 working days before the test date.
• Cancellation fee: Candidates who cancel their test on time will receive a 50% refund of the test fee. Candidates who miss the test on the test day or cancel the test later than the specified deadline will not receive a refund of the fee.

Note:

• For test rescheduling or cancellation procedures, candidates or Authorized person must present directly at IIG office along with identify documents and Registration form.
• For test rescheduling or cancellation procedures, candidates can use the Authorization Letter template to grant permission for someone else to perform these procedures on their behalf. The authorized individual must present the Citizen ID Card/Passport, the Authorization Letter, and the Registration Form of the test taker.

With kind regards,

IIG Vietnam