ONLINE REGISTRATION SYSTEM

POLICY ON CHANGE, CANCELLATION, AND REFUND FOR THE AP EXAM

1. Candidate Responsibility

Candidates are responsible for registering for the correct exam subjects. Once registration and payment are completed, candidates cannot change the registered exam subjects.

2. Late-testing Policy

For candidates who have registered for the first or second testing session but are unable to attend due to unavoidable circumstances (such as scheduling conflicts or unexpected illness on the exam day) that are accepted by IIG, they will be eligible to transfer to the late testing schedule. A late testing fee of 995,000 VND per exam will apply.

Candidates wishing to cancel one or more registered exam subjects must submit a formal request to IIG Vietnam via email at info@iigvietnam.edu.vn. The email must include the following information:

Full name
Date of birth
Identification number
Registered exam subject(s)
Subject(s) to be changed

3. Exam Cancellation Policy

The following candidates may request exam cancellation:

Candidates who registered for the wrong exam subject.
Candidates who cancel due to other force majeure reasons accepted by IIG Vietnam

Candidates wishing to cancel one or more registered exam subjects must submit a formal request to IIG Vietnam via email at info@iigvietnam.edu.vn. The email must include the following information:

Full name
Date of birth
Identification number
Registered exam subject(s)
Subject(s) to be canceled

4. Refund Policy

Refunds will only be processed for candidates who have successfully completed all four registration steps as outlined here. The refund policy is as follows:

100% refund of the exam fee for cancellation requests received by 11:59 PM on November 1, 2024 (GMT +7).
50% refund of the exam fee for cancellation requests received between 00:00 AM on November 2, 2024, and 11:59 PM on February 28, 2025 (GMT +7).