Frequently Asked Questions

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How soon can I retake the ACpro exam?

- If you do not pass an exam on your first attempt, please wait for 24 hours before trying the same exam again.
- If you do not pass the same exam on your second attempt or subsequent attempts, you should wait for a minimum of 5 days before your next try.
- You are allowed to retake an exam as many times as necessary within a year.
- Even if you pass, you can still retake the exam if you choose to do so.

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Thời hạn đổi lịch thi ITS là 02 ngày làm việc trước ngày thi (không tính thứ bảy, chủ nhật và ngày nghỉ lễ). Thí sinh vui lòng đến trực tiếp văn phòng IIG Vietnam và mang theo: 
- CCCD/CMND/Hộ chiếu đã đăng ký thi+ Phiếu dự thi
- Phí chuyển thi: 50% lệ phí thi đã đóng
- Khách hàng đăng ký thi qua các trung tâm/doanh nghiệp vui lòng liên hệ trực tiếp với trung tâm/doanh nghiệp đó để được hướng dẫn chi tiết

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- If you do not pass an exam on your first attempt, please wait for 24 hours before trying the same exam again.
- If you do not pass the same exam on your second attempt or subsequent attempts, you should wait for a minimum of 5 days before your next try.
- You are allowed to retake an exam as many times as necessary within a year.
- Even if you pass, you can still retake the exam if you choose to do so.

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- After completing the test, you can view your test scores and access your online certificate by logging in at: https://www.certiport.com/portal/ssl/login.aspx. You'll use the same username and password provided for the test.
- The physical ACpro certificates will be received approximately 4 - 6 weeks later, sent from Certiport USA. You can collect them directly from the IIG Vietnam office. However, if you registered through another agency, it will be available for collection there.

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