Frequently Asked Questions
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When do Autodesk Certified User (ACU) Certificates expire?
Effective June 18, 2025, Autodesk Certified User (ACU) certificates will be valid for five years from the date of the test.
Questions on the same topic
Test rescheduling or cancellation must be made at least 2 working days before the exam date (excluding Saturdays, Sundays, and holidays).
Fees:
- Rescheduling: 50% of the exam fee.
- Cancellation: A 50% refund of the registration fee if canceled on time.
For registrations through another agency or the test site, please contact the respective agency or test site for detailed information.
- To reschedule or cancellation the test date, candidates may authorize another person to complete the procedure on their behalf by providing a signed Letter of Authorization (using IIG Vietnam's template). The authorized person must bring the following documents: a copy of the candidate’s ID (original or photocopy), copy of the authorized person’s ID, the authorization letter and test admission slip in order to obtain the Score Certificates.
Effective June 18, 2025, Apple Swift certificates will be valid for five years from the date of the test.
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