Frequently Asked Questions

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How does early score reporting work for the TOEIC Listening & Reading (Internet-based test)?

- Candidates can collect their Score Certificates after 3 working days (for the Hanoi office) or 5 working days (for the HCM City and Da Nang offices), excluding Saturdays, Sundays, and holidays.
- You should request for the service at the time of exam registration or at least two working days before your exam date.
- There is a fee of 210,000 VND for this service.

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Procedure for Post-Test Verification Requests

Important Note

The post-test verification service applies only to certificates that remain valid in accordance with ETS or Certiport regulations.

Customers may submit a verification request using one of the following methods:

1. Submission of Hard Copies

Please submit a signed and stamped official letter of request, along with a printed list of test takers whose test results require verification, to:

Post-Test Verification Division – IIG Vietnam
No. 217 Quan Hoa Street, Nghia Do Ward, Hanoi

2. Submission via Email

Please email a scanned copy of the signed and stamped official request letter, along with an Excel file including a list of test takers whose test results require verification, to: haukiem@iigvietnam.edu.vn

Processing Time and Result Format

  • Processing time: Within 07 working days from receipt of a valid verification request.
  • Result form: An official letter of verification result issued by IIG Vietnam will be:
    • sent to  the organization’s registered email address; and
    • delivered in hard copy to the registered address by post.

For further information or assistance, please contact:

  • Phone: (+84) 24 3773 2411 – Ext. 153
  • Email: haukiem@iigvietnam.edu.vn

Download the Post-Test Verification Request Form: [HERE] 

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To register for TOEIC Speaking&Writing tests, please follow the steps below:
Step 1: Access the registration portal https://registration.iigvietnam.com/ and log in/register an account.
Step 2: Select "Test Registration", upload images of your identification documents and a 3x4 portrait photo.
Step 3: Enter your contact information, then in the "English Tests" section, select your desired exam and then click on "Continue".
Step 4: In the "Select exam schedule" section, select "Exam area", "Exam date" and additional services if needed.
Step 5: Check the test fee based on the occupation you have registered.
Step 6: Confirm payment and proceed with the online payment as instructed.
Step 7: After successful payment, the registration portal will display both payment details and test registration information, and the same information will also be sent to your registered email.
Step 8: Wait for the application to be reviewed and approved by IIG Vietnam.
Candidates please refer to the detailed English test registration guide here: https://online.iigvietnam.com/en/news/huong-dan-dang-ky-thi-cac-bai-thi-tieng-anh-tin-hoc-moi-nhat/ 

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'You can locate IIG Vietnam at the following addresses:
- Hanoi Office:
3rd Floor, Trung Yen Plaza, 01 Trung Hoa Street, Yen Hoa Ward, Hanoi
- Ho Chi Minh City Office:
1st Floor, Tower 1, The Sun Avenue Building, 28 Mai Chi Tho Street, Binh Trung Ward, Ho Chi Minh City
- Da Nang Office:
161 Nui Thanh Street, Hoa Cuong Ward, Da Nang

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