Đi kèm với mỗi chứng chỉ là 1 mã nhận diện Credential Identification Code (CIC), thí sinh có thể sử dụng CIC này để xem chứng chỉ online mà không cần đăng nhập. Điều này rất hữu ích khi thí sinh cần gửi chứng chỉ online có chứng thực tới các trường học/doanh nghiệp. Điền mã CODE của chứng chỉ vào link sau: 
https://www.certiport.com/portal/pages/credentialverification.aspx

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- If you do not pass an exam on your first attempt, you must wait 24 hours before attempting the same exam again.
- If you do not pass the same exam on your second attempt, you should wait 72 hours before trying the same exam again.
- If you do not pass the same exam on your third or fourth attempt, you must wait a minimum of 7 days before attempting it again.
- You are limited to a maximum of 5 attempts for the same exam within a year.
- Once you pass the exam, you are not eligible for a retake.

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If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport, the Letter of Authorization and test admission slip in order to obtain the Score Certificates.

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