Frequently Asked Questions

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How soon can I retake the exam?

- If you do not pass an exam on your first attempt, you must wait 24 hours before attempting the same exam again.
- If you do not pass the same exam on your second attempt, you should wait 72 hours before trying the same exam again.
- If you do not pass the same exam on your third or fourth attempt, you must wait a minimum of 7 days before attempting it again.
- You are limited to a maximum of 5 attempts for the same exam within a year.
- Once you pass the exam, you are not eligible for a retake.

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MCE/MCF certifications do not have an expiration date.

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To register for the MCE exam:
- Visit online.iigvietnam.com and create an account if you don't have one.
- Go to "Test registration," choose "IT exams," and select your desired exam.
- Provide your information, select an exam schedule, and pay the exam fee.
- Check your "Test registration history" and print the test admission form.
- Bring the test admission form and ID documents to your scheduled exam.
For detailed instructions, visit IT Test Registration Guide at https://bit.ly/3tYDCPl. The latest registration deadline is two working days before the exam if seats are available.

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The MCE can be reissued only once. To request a reissue, visit IIG Vietnam's office and provide:
1. The original ID card/Citizen card/Passport used for the exam registration along with one photocopy.
2. A copy of MCE certificate printed from your Certiport account.
3. A reissuance fee of 100,000 VND.
The reissued certificate will be ready in about 10 working days (excluding Saturdays, Sundays, and holidays).

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