Frequently Asked Questions
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When do MCF/MCE Certificates expire?
MCF certifications do not have an expiration date.
Effective June 18, 2025, MCE certificates will be valid for five years from the date of the test.
Questions on the same topic
- Candidates will get certificates upon the passing registered tests.
- Right after completing the exam, candidates can check their test scores on their Certiport account.
- The deadline for rescheduling or cancellation the test is two days before the test date, excluding Saturdays, Sundays, and holidays.
- There is a rescheduling fee, which is 50% of the test fee.
- Candidates can receive a 50% refund of the test fee if they cancel the test within the specified time frame.
- If you registered at a different Test Site or agency, please get in touch with the respective test site or agency directly for assistance.
- To reschedule or cancellation the test date, candidates may authorize another person to complete the procedure on their behalf by providing a signed Letter of Authorization (using IIG Vietnam's template). The authorized person must bring the following documents: a copy of the candidate’s ID (original or photocopy), copy of the authorized person’s ID, the authorization letter and test admission slip in order to obtain the Score Certificates.
- The IC3 - Digital Literacy Certification is globally recognized for computer and Internet proficiency, is granted ed by Certiport, USA. You can find the certification access code at the bottom right of the Certificate.
- The MOS certification access code is located in the bottom left corner of the Certificate.
