Frequently Asked Questions
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We are available via hotline 1900 636929.
When do MCF/MCE Certificates expire?
MCF certifications do not have an expiration date.
Effective June 18, 2025, MCE certificates will be valid for five years from the date of the test.
Questions on the same topic
Effective June 18, 2025, Apple Swift certificates will be valid for five years from the date of the test.
- Each individual is eligible to receive an MOS/IC3 Certificate only once as per our regulations.
- To request a reissued certificate, candidates must visit the IIG Vietnam office in person and provide the following documents:
1. The original ID card/Citizen ID card used for MOS/IC3 test registration along with a photocopy.
2. An online MOS/IC3 certificate.
3. The fee for certificate reissuance, which is 120,000 VND.
- The processing time for issuance is 10 working days at IIG Hanoi office and 13 working days at IIG HCM and Da Nang offices (exlcuding Saturdays, Sundays and public holidays).
If you want someone else to collect your exam results, follow these steps:
1. Provide a handwritten letter of authorization including the authorized person's full details.
2. The authorized person must visit IIG Vietnam, bringing their own ID card/Citizen card/Passport, the letter of authorization, and the test admission slip in order to obtain the Score Certificates.
