Frequently Asked Questions
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We are available via hotline 1900 636929.
How can I request a reissuance of the ACpro Certificate?
The ACpro Certificate can be reissued only once. To request a reissuance, visit IIG Vietnam's office and provide:
1. The original ID card/Citizen card/Passport used for the exam registration along with one photocopy.
2. A digital copy of ACpro certificate
3. A reissuance fee of 120,000 VND.
The processing time for issuance is 10 working days at IIG Hanoi office and 13 working days at IIG HCM and Da Nang offices (exlcuding Saturdays, Sundays and public holidays).
Questions on the same topic
Each candidate who passes an exam will be awarded a corresponding MCF certificate. (Please note: Physical certificates are currently not available for MCF exams.
1. AI-900 - Azure AI Fundamentals
2. AZ-900 – Azure Fundamentals
3. DP-900 - Azure Data Fundamentals
4. MS-900 – Microsoft 365 Fundamentals
5. MB-910 - Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
6. MB-920 - Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP)
7. PL-900 – Power Platform Fundamentals
8. SC-900 - Microsoft Security, Compliance, and Identity Fundamentals
Effective June 18, 2025, Information Technology Specialist (ITS) certificates will be valid for five years from the date of the test.
To register for the MCF/MCE exam, please follow these steps:
Step 1: Visit online.iigvietnam.com and log in or create a new account.
Step 2: Go to “Register for a Test” tab, select “IT Tests”, and choose the MCE exam.
Step 3: Enter your personal information, select a test date, and proceed with payment.
Step 4: Go to “Test Registration History” and print your exam admission ticket.
Step 5: On your test day, bring your exam admission ticket and valid ID to the test center.
For detailed registration instructions, please visit: https://bit.ly/3tYDCPl
Registration deadline: No later than 2 working days before the test date, subject to seat availability.
