Frequently Asked Questions

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How can I request a reissuance of the ACpro Certificate?

The ACpro Certificate can be reissued only once. To request a reissue, visit IIG Vietnam's office and provide:
1. The original ID card/Citizen card/Passport used for the exam registration along with one photocopy.
2. A copy of ACpro certificate printed from your Certiport account.
3. A reissuance fee of 100,000 VND.
The reissued certificate will be ready in about 10 working days (excluding Saturdays, Sundays, and holidays).

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Each candidate who passes an exam will be awarded a corresponding MCF certificate.
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Candidates seeking this service should visit the IIG Vietnam office in person and bring the required documents, which include:
- The original ID card/Citizen ID card used for MOS/IC3 test registration, along with a photocopy.
- An online MOS/IC3 certificate.
- A fee of 100,000 VND.
The verification letter of the test results will be processed within 7 to 10 working days.

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To register for the MOS/IC3 exam:
- Visit online.iigvietnam.com and create an account if you don't have one.
- Go to "Test registration," choose "IT exams," and select your desired exam.
- Provide your information, select an exam schedule, and pay the exam fee.
- Check your "Test registration history" and print the test admission form.
- Bring the test admission form and ID documents to your scheduled exam.
For detailed instructions, visit IT Test Registration Guide at https://bit.ly/3tYDCPl. The latest registration deadline is two working days before the exam if seats are available.

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