- Each individual is eligible to receive an MOS/IC3 Certificate only once as per our regulations.
- To request a reissued certificate, candidates must visit the IIG Vietnam office in person and provide the following documents:
1. The original ID card/Citizen ID card used for MOS/IC3 test registration along with a photocopy.
2. An online MOS/IC3 certificate.
3. The fee for certificate reissuance, which is 120,000 VND.
- The processing time for issuance is 10 working days at IIG Hanoi office and 13 working days at IIG HCM and Da Nang offices (exlcuding Saturdays, Sundays and public holidays).

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- After completing the test, you can view your test scores and access your online certificate by logging in at: https://www.certiport.com/portal/ssl/login.aspx. You'll use the same username and password provided for the test.
- The physical ACpro certificates will be received approximately 4 - 6 weeks later, sent from Certiport USA. You can collect them directly from the IIG Vietnam office. However, if you registered through another agency, it will be available for collection there.

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- In Ho Chi Minh City: Candidates must register directly with the Ho Chi Minh City Department of Education and Training.
- In Hanoi: To register for the IC3 Spark exam, candidates should follow these steps:
Step 1: Visit online.iigvietnam.com and log in or create a new account.
Step 2: Go to “Register for a Test” tab, select “IT Tests”, and choose the IC3 Spark exam.
Step 3: Enter your personal information, select a test date, and complete the payment.
Step 4: Go to “Test Registration History” and print your exam admission ticket.
Step 5: On your test day, bring your exam admission ticket and valid ID to the test center.
For detailed instructions on registering for the exam, please visit: https://bit.ly/3tYDCPl
Registration deadline: No later than 2 working days before the test date, subject to seat availability.

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