Frequently Asked Questions

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What are the office hours of IIG Vietnam?

The office hours for IIG Vietnam are as follows:
Monday to Saturday: 08:00 AM - 12:00 PM
Monday to Friday: 13:30 PM - 17:30 PM

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To request an e-invoice, candidates must select this service during the online test registration process.
Please note: It is not possible to request an invoice after the registration has been successfully completed.

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To collect the TOEFL ITP Score Certificates, candidates are required to present the following documents at the IIG Vietnam Office:
- Valid identification documents used for exam registration (ID card/Citizen ID card/Passport).
If candidates have registered through another agency or test site, please contact the respective registration agency or test site for instructions on how to retrieve your Score Certificates.

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'You can locate IIG Vietnam at the following addresses:
- Hanoi Office:
3rd Floor, Trung Yen Plaza, 01 Trung Hoa Street, Yen Hoa Ward, Hanoi
- Ho Chi Minh City Office:
1st Floor, Tower 1, The Sun Avenue Building, 28 Mai Chi Tho Street, Binh Trung Ward, Ho Chi Minh City
- Da Nang Office:
161 Nui Thanh Street, Hoa Cuong Ward, Da Nang

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