Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What are the office hours of IIG Vietnam?
The office hours for IIG Vietnam are as follows:
Monday to Saturday: 08:00 AM - 12:00 PM
Monday to Friday: 13:30 PM - 17:30 PM
Questions on the same topic
- To collect the TOEIC Score Certificates, candidates are required to present the following documents at the IIG Vietnam Office:
1. Valid identification documents used for exam registration (ID card/Citizen ID card/Passport).
2. Registration form.
If candidates have registered through another agency or test site, please contact the respective registration agency or test site for instructions on how to retrieve your Score Certificates.
- For the TOEIC Speaking & Writing test, candidates should bring the following:
1. Valid identification documents used for exam registration (ID card/Citizen ID card/Passport).
2. Registration Form (Receipt).
If you happen to misplace your Admission Ticket before the scheduled test date, you can request a reissuance by visiting the Registration Counter at IIG Vietnam. Keep in mind that you need to do this in person and provide your original ID card, Citizen ID card, or Passport for verification.
Candidates have the option to register for express delivery service to have their test results sent to their home address. Please arrange this service on your exam day and discuss the details directly with the Exam Supervisor. Please note that additional courier services will not be available after the test date.
