Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What are the office hours of IIG Vietnam?
The office hours for IIG Vietnam are as follows:
Monday to Saturday: 08:00 AM - 12:00 PM
Monday to Friday: 13:30 PM - 17:30 PM
Questions on the same topic
- TOEIC Speaking & Writing Score Certificates are available at IIG Vietnam Hanoi office is after 16 days
- TOEIC Speaking & Writing Score Certificates are available at IIG Vietnam HCM and Da Nang branches and other Test Sites/units after 3 weeks
- If candidates choose to have their Score Certificates delivered via postal mail, please allow for an additional 3 to 4 working days (Saturdays, Sundays, and holidays excluded) for the delivery.
The results of English tests (TOEIC, TOEFL ITP, etc.) are confidential information. Therefore, candidates are requested to check their official scores upon receiving the printed certificate.
- TOEFL ITP Score Certificates are available at IIG Vietnam Hanoi office after 5 working days (excluding Saturdays, Sundays and holidays) if you register at IIG Vietnam office in person
- TOEFL ITP Score Certificates are available at IIG Vietnam HCM and Da Nang offices, other Test Sites/units after 7 - 10 working days (excluding Saturdays, Sundays and holidays)
- If candidates choose to have their Score Certificates delivered via postal mail, please allow for an additional 3 to 4 working days (excluding Saturdays, Sundays, and public holidays) for the delivery.
