Frequently Asked Questions

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How can I request an electronic invoice for the TOEFL ITP test fee?

- If you need an electronic invoice for the test fee, please ensure that you make the request at the IIG Vietnam office on working days before the exam day. On the exam day, you can request it from the Supervisor if your exam falls on a Saturday afternoon or Sunday. Please note that any request made after the exam day will not be accepted.
- Electronic invoices for VAT are only issued from the exam date to the last day of the exam month.

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To request an e-invoice, candidates must select this service during the online test registration process.
Please note: It is not possible to request an invoice after the registration has been successfully completed.

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- Candidates can collect their Score Certificates after 3 working days (for the Hanoi office) or 5 working days (for the HCM City and Da Nang offices), excluding Saturdays, Sundays, and holidays.
- You should request for the service at the time of exam registration or at least two working days before your exam date.
- There is a fee of 210,000 VND for this service.

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For the TOEIC test, there must be a minimum of five working days between the candidate's previous test and the next test, excluding Saturdays, Sundays, and holidays.

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