Frequently Asked Questions
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We are available via hotline 1900 636929.
What should I do if I encounter an error during payment and are unable to complete the transaction?
You are advised to complete payment within 30 minutes after completing the information declaration and moving to the payment page. If this time has elapsed without successful payment, you will need to restart the registration and payment process.
During the registration and payment process for the TOPIK test, it is crucial to ensure that there are no transmission errors or equipment malfunctions. Double-check your internet connection stability and ensure that all required information is entered accurately.
Questions on the same topic
- To register for the exam, you need to create an account on the online registration page of IIG Vietnam at topik.iigvietnam.com and complete the application form by carefully following the provided instructions.
- To complete the registration process, you must make the payment within 30 minutes after submitting the information and reaching the payment page. After this time, if the payment is not made, you will need to restart the registration process.
- Registration is only available during the specified registration period. Once the registration deadline expires or the system reaches the maximum number of candidates, the registration portal will be closed, and additional registrations will not be possible.
- It is important to fill in all the required fields correctly and thoroughly on the online registration page. Follow the instructions to upload a 3×4cm photo and provide identification documents as specified. You are responsible for the accuracy of the information provided, and any violations will be subject to the relevant regulations.
- For Vietnamese Candidates:
- Write your full name in Vietnamese without accents.
- Ensure consistency with the information on the identification document used for registration and the exam.
- Do not include any self-given or informal names.
- For Foreign Candidates: Write your full name in English as it appears on your passport.
If you have lost your TOPIK scorecard, you can still obtain a new certificate by following these steps:
- Access the TOPIK homepage at [www.topik.go.kr].
- Navigate to the section designated for issuing Score Report/Certificate.
- Look for the option to retrieve your results and reprint the certificate/score report.
It's important to note that you can print an unlimited number of certificates/score report. However, please keep in mind that the reprinting is only possible within the validity period of the score report, which is 2 years.
