Frequently Asked Questions

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What should I do if I encounter an error during payment and are unable to complete the transaction?

You are advised to complete payment within 30 minutes after completing the information declaration and moving to the payment page. If this time has elapsed without successful payment, you will need to restart the registration and payment process.
During the registration and payment process for the TOPIK test, it is crucial to ensure that there are no transmission errors or equipment malfunctions. Double-check your internet connection stability and ensure that all required information is entered accurately.

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The TOPIK certificate is valid for a period of 2 years starting from the date of result announcement.

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Candidates can make their payment online when registering for the TOPIK exam using the VN Pay payment portal. Payment options include scanning QR codes, ATM cards, MasterCard, and Visa.

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Yes, candidates who do not bring or lose their test admission form on the day of the test are still allowed to participate. However, it's important to note that candidates are fully responsible for any disadvantages they may encounter due to not having the test admission form, such as difficulty in locating the test room or not knowing their candidate ID number.
To avoid such situations, it is advisable to download and save the test admission form file to your phone, USB drive, or email. This way, you can quickly print the form when needed, even if you forget to bring it or lose it. Candidates can also access their account and print their test admission form when necessary. The system does not limit the number of prints before the test concludes.

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