Frequently Asked Questions
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What should I do if I encounter an error during payment and are unable to complete the transaction?
You are advised to complete payment within 30 minutes after completing the information declaration and moving to the payment page. If this time has elapsed without successful payment, you will need to restart the registration and payment process.
During the registration and payment process for the TOPIK test, it is crucial to ensure that there are no transmission errors or equipment malfunctions. Double-check your internet connection stability and ensure that all required information is entered accurately.
Questions on the same topic
Your candidate ID number will be sent to you via email, typically at least 2 weeks before the scheduled exam date.
- In Vietnam, the registration for the TOPIK exam can only be done through a single channel, which is IIG Vietnam's online TOPIK registration portal: https://topik.iigvietnam.com/
- To register for the exam, you need to create an account on the online registration page of IIG Vietnam at topik.iigvietnam.com and complete the application form by carefully following the provided instructions.
- To complete the registration process, you must make the payment within 30 minutes after submitting the information and reaching the payment page. After this time, if the payment is not made, you will need to restart the registration process.
- Registration is only available during the specified registration period. Once the registration deadline expires or the system reaches the maximum number of candidates, the registration portal will be closed, and additional registrations will not be possible.
- It is important to fill in all the required fields correctly and thoroughly on the online registration page. Follow the instructions to upload a 3×4cm photo and provide identification documents as specified. You are responsible for the accuracy of the information provided, and any violations will be subject to the relevant regulations.
Please read the Instructions for TOPIK Test Registration carefully at the following link: https://online.iigvietnam.com/vi/news/huong-dan-thao-tac-dang-ky-du-thi-bai-thi-topik/ before proceeding with the test registration.
Candidates are generally not eligible for a refund of the test fee, and changes or cancellations of the registered test schedule are not permitted, except in cases of force majeure. It is important to review the specific information regarding the change, cancellation, and refund policy, which can be found at this link: https://online.iigvietnam.com/en/news/chinh-sach-va-dieu-khoan-thanh-toan-bai-thi-topik/.
Please note that on the day of the test, if a candidate violates any of the following conditions, they will not be allowed to take the exam and the exam fee will not be refunded:
- Failure to bring valid identification documents or bringing invalid identification documents.
- The first and last name on the identification document does not match those on the test admission form.
- The test admission form lacks a photo or cannot prove that the candidate is the registered person.
- Furthermore, candidates who are currently under disciplinary action or suspension from taking the TOPIK test but still register for the test will not be eligible for a refund of the test fee.
