Frequently Asked Questions

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How can I authorize someone to collect my Score Certificates on my behalf?

If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport and the Letter of Authorization in order to obtain the Score Certificates.

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TOEFL iBT test, designed and administered by the Educational Testing Service (ETS), is a test of English as a foreign language. The test evaluates all four English skills – listening, reading, speaking and writing – in an academic context.
The TOEFL iBT test is one of the world’s most highly regarded and widely accepted test to confirm that a student has the English language skills needed to succeed in an academic setting. Taking the test is an essential part of students’ study abroad preparation as well as an advantage in their admission into prestigious domestic universities.

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According to our regulations, each candidate receives only one original TOEIC Speaking & Writing Score Certificate after each test, and replacements will not be issued. However, if candidates wish to submit their TOEIC Speaking & Writing test results to score users, IIG Vietnam can assist by sending a certified true copy of score certificate to the requested recipient by mail. This service requires candidates to sign up at least 14 days before the Score Certificate expiration date
The procedure for obtaining a copy of the Scorecard involves presenting:
1. Your original ID card/Citizen ID carrd used for TOEIC test registration along with one photocopy
2. A fee of 120,000 VND.
- If you registered for the test through another agency (not IIG Vietnam's counter or test sites), please obtain the agency's confirmation letter granting permission for this service to be performed at IIG Vietnam. 
- Copies will be sent to the requested recipient in approximately two weeks after the request.

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During the registration, you can choose to send your scores to up to 4 schools for free. Alternatively, you can register for the score-sending service to schools after receiving your results.

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