- The deadline to request a test reschedule or cancellation is 2 days (for test sessions from Tuesday to Sunday) and 3 days(for test sessions on Monday) before the test date .
Fees:
- Rescheduling: 50% of the exam fee.
- Cancellation: A 50% refund of the registration fee if canceled on time.
For registrations through another agency or the test site, please contact the respective agency or test site for detailed information.

View details

If candidates are unable to personally collect their Score Certificates, they have the option to designate a friend or family member to do so on their behalf. Here are the steps involved:
1. Prepare a handwritten Letter of Authorization. The Letter of Authorization should contain complete information and bear the signatures of both the authorizer and the authorized individual responsible for receiving the Score Certificates.
2. The authorized representative must present at IIG Vietnam Registration Counter, equipped with their own ID card/Citizen ID card/Passport, the Letter of Authorization and test admission slip in order to obtain the Score Certificates.

View details

Đi kèm với mỗi chứng chỉ là 1 mã nhận diện Credential Identification Code (CIC), thí sinh có thể sử dụng CIC này để xem chứng chỉ online mà không cần đăng nhập. Điều này rất hữu ích khi thí sinh cần gửi chứng chỉ online có chứng thực tới các trường học/doanh nghiệp. Điền mã CODE của chứng chỉ vào link sau: 
https://www.certiport.com/portal/pages/credentialverification.aspx

View details