Frequently Asked Questions
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How can I request a reissuance of the MCE Certificate?
The MCE certificates can be reissued only once. To request a reissuance, visit IIG Vietnam's office and provide:
1. The original ID card/Citizen card/Passport used for the exam registration along with one photocopy.
2. A copy of MCE certificate printed from your Certiport account.
3. A reissuance fee of 120,000 VND.
The processing time for issuance is 10 working days at IIG Hanoi office and 13 working days at IIG HCM and Da Nang offices (exlcuding Saturdays, Sundays and public holidays).
Questions on the same topic
Thời hạn đổi lịch thi ITS là 02 ngày làm việc trước ngày thi (không tính thứ bảy, chủ nhật và ngày nghỉ lễ). Thí sinh vui lòng đến trực tiếp văn phòng IIG Vietnam và mang theo:
- CCCD/CMND/Hộ chiếu đã đăng ký thi+ Phiếu dự thi
- Phí chuyển thi: 50% lệ phí thi đã đóng
- Khách hàng đăng ký thi qua các trung tâm/doanh nghiệp vui lòng liên hệ trực tiếp với trung tâm/doanh nghiệp đó để được hướng dẫn chi tiết
The ACpro Certificate can be reissued only once. To request a reissuance, visit IIG Vietnam's office and provide:
1. The original ID card/Citizen card/Passport used for the exam registration along with one photocopy.
2. A digital copy of ACpro certificate
3. A reissuance fee of 120,000 VND.
The processing time for issuance is 10 working days at IIG Hanoi office and 13 working days at IIG HCM and Da Nang offices (exlcuding Saturdays, Sundays and public holidays).
- After completing the test, you can view your test scores and access your online certificate by logging in at: https://www.certiport.com/portal/ssl/login.aspx. You'll use the same username and password provided for the test.
- The physical IC3/MOS/IC3 Spark certificates will be sent out approximately 4 to 6 weeks after the test.
- To receive your certificate, you have the option to pick it up in person at the IIG Vietnam office. However, if you registered through another agency, it will be available for collection there.
- For candidates in Ho Chi Minh City, please check your IC3 Spark test results on the official website of the Ho Chi Minh City Department of Education and Training.
