FAQ
시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.
How do I register for the TOEIC test at IIG Vietnam?
'To register for the exam, follow these steps:
Step 1: Access the registration portal https://registration.iigvietnam.com/ and log in/register an account.
Step 2: Select "Test Registration", upload images of your identification documents and a 3x4 portrait photo.
Step 3: Enter your contact information, then in the "English Tests" section, select your desired exam and then click on "Continue".
Step 4: In the "Select exam schedule" section, select "Exam area", "Exam date" and additional services if needed.
Step 5: Check the test fee based on the occupation you have registered.
Step 6: Confirm payment and proceed with the online payment as instructed.
Step 7: After successful payment, the registration portal will display both payment details and test registration information, and the same information will also be sent to your registered email.
Step 8: Wait for the application to be reviewed and approved by IIG Vietnam.
Candidates please refer to the detailed English test registration guide here: https://online.iigvietnam.com/en/news/huong-dan-dang-ky-thi-cac-bai-thi-tieng-anh-tin-hoc-moi-nhat/
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Procedure for Post-Test Verification Requests
Important Note
The post-test verification service applies only to certificates that remain valid in accordance with ETS or Certiport regulations.
Customers may submit a verification request using one of the following methods:
1. Submission of Hard Copies
Please submit a signed and stamped official letter of request, along with a printed list of test takers whose test results require verification, to:
Post-Test Verification Division – IIG Vietnam
No. 217 Quan Hoa Street, Nghia Do Ward, Hanoi
2. Submission via Email
Please email a scanned copy of the signed and stamped official request letter, along with an Excel file including a list of test takers whose test results require verification, to: haukiem@iigvietnam.edu.vn
Processing Time and Result Format
- Processing time: Within 07 working days from receipt of a valid verification request.
- Result form: An official letter of verification result issued by IIG Vietnam will be:
- sent to the organization’s registered email address; and
- delivered in hard copy to the registered address by post.
For further information or assistance, please contact:
- Phone: (+84) 24 3773 2411 – Ext. 153
- Email: haukiem@iigvietnam.edu.vn
Download the Post-Test Verification Request Form: [HERE]
- If you registered for the exam at IIG Vietnam, visit the IIG Vietnam office to cancel your appointment at least 5 working days before the exam date, excluding Saturdays, Sundays, and holidays.
- If you cancel your exam on time, you'll receive a 50% refund of the exam fee. There will be no refund for candidates who miss the exam on the scheduled day.
- If you registered at another test site or agency, contact the test site or agency directly for assistance with canceling the exam schedule.
- Each candidate receives a TOEIC Certificate of Achievement only once for each test.
- To be eligible for the certificate, candidates must complete the certificate request process at least 14 days and achieve a minimum score of 460 before the Score Report expires.
- To request a Certificate of Achievement, candidates should visit the IIG Vietnam Office and provide the following:
1. Original ID card/Citizen ID card used for exam registration.
2. One photocopy of the Score Certificate.
3. A issuance fee of 280,000 VND.
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.
- The processing time for issuance is 10 working days at IIG Hanoi office and 15 working days at IIG HCM and Da Nang offices.
