FAQ
시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.
If I lose my TOEIC Score Certificate, can it be reissued?
According to our regulations, each candidate receives only one original TOEIC Score Certificate after each test, and replacements will not be issued. However, if candidates wish to submit their TOEIC test results to score users, IIG Vietnam can assist by sending a certified true copy of score certificate to the requested recipient by mail. This service requires candidates to sign up at least 14 days before the Score Certificate expiration date and must have achieved a score of 200 or more.
The procedure for obtaining a copy of the Scorecard involves presenting:
1. Your original ID card/Citizen ID carrd used for TOEIC test registration along with one photocopy
2. A 3x4 photo similar to the one on the original Scorecard
3. A fee of 120,000 VND.
- If you registered for the test through another agency (not IIG Vietnam's counter or test sites), please obtain the agency's confirmation letter granting permission for this service to be performed at IIG Vietnam.
- Copies will be sent to the requested recipient in approximately two weeks after the request.
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During the registration, you can choose to send your scores to up to 4 schools for free. Alternatively, you can register for the score-sending service to schools after receiving your results.
To register for the TOEFL ITP test, please follow the steps below:
Step 1: Visit online.iigvietnam.com and log in or create a new account.
Step 2: Go to “Register for a Test”, select “English Tests”, then choose TOEFL ITP.
Step 3: Enter your personal information, including your personal details, test information, and select any optional services, if needed.
Step 4: Review and confirm your test registration information.
Step 5: Check the test fee based on your registered occupation. Students are eligible for a discounted fee.
Step 6: Confirm and complete your online payment by following the provided instructions.
Step 7: Once payment is successful, the system will display your payment confirmation and test registration details, and a confirmation email will be sent to your registered email address.
Step 8: Wait for your application to be reviewed and approved by IIG Vietnam.
For detailed instructions on registering for the TOEFL ITP test online, please visit: https://online.iigvietnam.com/news/huong-dan-dang-ky-thi-toeic-toefl-truc-tuyen/
- TOEFL ITP Score Certificates are available at IIG Vietnam Hanoi office after 5 working days (excluding Saturdays, Sundays and holidays) if you register at IIG Vietnam office in person
- TOEFL ITP Score Certificates are available at IIG Vietnam HCM and Da Nang offices, other Test Sites/units after 7 - 10 working days (excluding Saturdays, Sundays and holidays)
- If candidates choose to have their Score Certificates delivered via postal mail, please allow for an additional 3 to 4 working days (excluding Saturdays, Sundays, and public holidays) for the delivery.
