Frequently Asked Questions

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What are the policies for rescheduling the TOEIC test?

- Candidates are allowed to reschedule an exam only once.
- There is a rescheduling fee, which is 50% of the exam fee.
- To reschedule the exam:
+ If you registered online via IIG Vietnam website: Once your application is approved, any test rescheduling request must be submitted through the online registration system at least five (05) working days before the test date (excluding Sundays and public holidays), in accordance with the instructions provided in the corresponding registration guideline.
+ If you registered at another test site or agency, please contact the respective test site or agency directly for assistance with rescheduling.
Please note that your exam schedule will be transferred to an available slot within the specified time limit.

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During the registration, you can choose to send your scores to up to 4 schools for free. Alternatively, you can register for the score-sending service to schools after receiving your results.

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For the TOEIC test, there must be a minimum of five working days between the candidate's previous test and the next test, excluding Saturdays, Sundays, and holidays.

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- ETS offers score review services for the Speaking and Writing sections only.
- You can submit a score review request within 30 days from the exam date. However, if you have already requested score reports to be sent to schools, you are not eligible for a score review.
- The results of the score review will be available approximately 3 weeks after ETS receives the request and fee.

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