Frequently Asked Questions
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We are available via hotline 1900 636929.
What should candidates do if they experience health issues or lose their identification documents on test day?
Candidates will not be eligible for a refund of the examination fees. However, candidates may register for a late testing schedule by paying an additional fee as specified in the regulations.
Questions on the same topic
Once registration and payment are completed, candidates cannot change their registered exam subjects. If a candidate wishes to change a subject, they must cancel the current registration and re-register for the new subject.
For more details, please refer to the exam refund and cancellation policy or contact IIG via email at info@iigvietnam.edu.vn or hotline 1900636929.
'- Candidates must present valid, original identification (Passport or Vietnamese Citizen Identification Card) with a photo and signature. Those unable to provide the required documents will not be permitted to sit for the exam.
Between Sections 1 and 2 of your AP Exam, there's a scheduled 10-minutes break. Food and beverages are not permitted in the exam room; however, candidates can leave them outside the room for consumption during breaks.
